Luke Chapman
Swinton,South Yorkshire
Summary
Experienced professional with a strong background in warehouse navigation and stockroom equipment operation. Demonstrates exceptional concentration under pressure and clear communication skills. Proficient in inventory software and committed to customer service excellence. Adept at assertive selling and understanding customer orders, with proven leadership and teamwork abilities.
Overview
3
3
years of professional experience
Work History
Picker and packer
Urban Outfitters
Sheffield , South Yorkshire
10.2022 - Current
- Checked inventory, ensured adequate stock levels.
- Assisted new team members, fostered cooperative working relationships.
- Adhered strictly to health and safety regulations, reduced workplace accidents.
- Labelled packages correctly to facilitate proper delivery.
- Offered personalised shopping advice to enhance customer experiences.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Improved customer satisfaction through close collaboration with the team.
- Coached newer team members through new or difficult workflows.
- Counting & handling remaining cash in tills after closing hours
Back Of House
Mitchells & Butlers
Swinton, Rotherham
08.2022 - 10.2022
- Maintained hygiene standards with regular cleaning of kitchen equipment and surfaces.
- Assisted in inventory management for cost-effective operations.
- Kept cooking stations stocked, ensuring availability of necessary ingredients during service hours.
- Recommended drinks to customers, increasing overall sales.
Education
A-Levels - Business
Swinton Academy Sixth Form
Swinton, Rotherham 09/2022 - 05/2024
A-Levels - English Language
Swinton Academy Sixth Form
Swinton, Rotherham 09/2022 - 05/2024
A-Levels - Sociology
Swinton Academy Sixth Form
Swinton, Rotherham 09/2022 - 05/2024
Skills
- Warehouse navigation
- Concentration under pressure
- Knowledge of inventory software
- Customer-Order understanding
- Stockroom equipment operation
- Assertive selling
- Commitment to customer servicee
- Clear communication
- Leadership & Good teamwork co-operation
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Timeline
Picker and packer
Urban Outfitters
10.2022 - Current
Back Of House
Mitchells & Butlers
08.2022 - 10.2022
A-Levels - Business
Swinton Academy Sixth Form
09/2022 - 05/2024
A-Levels - English Language
Swinton Academy Sixth Form
09/2022 - 05/2024
A-Levels - Sociology
Swinton Academy Sixth Form
09/2022 - 05/2024
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