Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Luke Brear

Doncaster,South Yorkshire

Summary

I have gained valuable experience working within the Home Office, with all my prior roles offering numerous training opportunities that have helped develop and further my skills and knowledge, enabling me to improve myself. I enjoy challenging tasks that require me to test my skills and abilities, as this is the best way I can improve. I take on tasks that no one else would and seize any opportunities that I know will further develop my skills.

Overview

7
7
years of professional experience
18
18
years of post-secondary education

Work history

Operational Delivery Administrative Officer

United Kingdom Visas and Immigration
Sheffield
01.2024 - Current
  • Collaborating as a team to meet customer and stakeholder expectations and needs, such as working on applications before deadlines and completing them in a timely fashion.
  • Helping to uphold the safety and security of the United Kingdom by making intelligence-led decisions on applications I assess.
  • Critical thinking, decision-making, and communication skills are key to my role, as mistakes can have a detrimental impact.
  • Within my role, I've had the opportunity to shadow other departments, such as the Criminal Financial Investigation team. Learning their roles and responsibilities. The most notable team was the Immigration Compliance and Enforcement team, whom I shadowed while they conducted their daily tasks.
  • I am currently a Fire Warden and assist in maintaining the safety of my place of work, while also helping those in need.
  • I conduct Watchlist checks and liaise with the National Crime Agency to assess applications that may be an international threat.
  • I am fully aware of the General Data Protection Regulation and the Data Protection Act 2018, as well as the importance of these regulations, including the risk of data leaks and the need to keep sensitive information secure.

Coffee barista

Costa Coffee
05.2023 - 12.2023
  • Working as part of a team to effectively meet customer service expectations and demands, even through stressful rushes of workflow.
  • Being vigilant and confident, keeping an eye on stock to help prevent thieves, and challenging them where necessary.
  • Assisted staff in training other staff members with the techniques and skills required.
  • Engaging with customers to create a positive work environment and a pleasant experience to improve customer service.
  • Ensured the health and safety of the establishment, adhering to rules and regulations while meeting customer expectations.

Police officer

South Yorkshire Police
01.2023 - 04.2023
  • Collaborating effectively with other staff members to accomplish tasks within various scenarios and training environments.
  • Learning Important legislation and having the ability to remember it even during stressful situations.
  • Learning self-defence training, control, and restraint training, as well as first aid training. In addition to this, I also furthered my knowledge on how to de-escalate situations and how to handle them effectively.
  • I learned how to organise my time more effectively to help deal with the admin side of the job and to ensure evidence was secured, and how to do so.
  • Having discipline and following the orders of my superiors while also adapting myself to the situation in front of me.

Prison officer

HMP Nottingham
11.2020 - 12.2022
  • I followed instructions and adapted to hostile environments, utilizing my training to deal with any situation that arose. Working in tandem with my team and communicating effectively to de-escalate individuals and assist others.
  • Being able to complete the administrative side of the job after dealing with high-stress situations and remaining focused on the task at hand.
  • Working pre and post COVID-19 pandemic, which brought many mental and physical challenges, I risked my own health to uphold my legal duty of care to prisoners while also supporting my colleagues. Helping to maintain the security of the establishment as well as the safety of the public.
  • Being trained in how to operate in numerous scenarios, such as self-defence, control and restraint, fire safety training, how to communicate effectively, and more. The training helped me further develop my skills and adapt to various scenarios, which were often high-stress situations where I had to work as part of a team.
  • I challenged the conduct and behaviour of numerous prisoners and staff members, according to my training, and was able to deal with them effectively.
  • This role helped me to better myself in using computer systems for administrative tasks, and build my confidence in doing so.
  • Building rapport with prisoners to help rehabilitate and create a positive environment while remaining professional and keeping to the rules and regulations of the establishment.
  • I helped to train new staff and guide them into their new roles, giving them the knowledge required to stay safe and work effectively as part of the team.


Warehouse operative

Next Distribution
10.2018 - 11.2020
  • Working efficiently as part of a team to complete tasks promptly and maintain the warehouse's workflow.
  • Communicating with staff members within the warehouse to enhance task operations.
  • Using computer systems to improve the effectiveness of tasks and support my colleagues.
  • Helping to train new staff members and guide them to work effectively, and to help create a positive work environment.
  • Reporting any wrongdoing, such as a member of staff stealing items from the warehouse, maintaining security.

Education

BTEC Extended Diploma in Public Services - Public Services

New College Doncaster
Doncaster
09.2017 - 06.2019

Level 3 Public Service Operational Delivery -

Innovate Awarding - Home Office Apprenticeship
Sheffield
01.2024 - 08.2025

GCSEs - English Language & Literature

Hayfield Secondary School
Doncaster
09.2012 - 06.2017

GCSEs - Mathematics

Hayfield Secondary School
Doncaster
09.2012 - 06.2017

GCSEs - Design & Technology: Product Design

Hayfield Secondary School
Doncaster
09.2012 - 06.2017

Hayfield Secondary School

Skills

  • Knowledge and training in GDPR and Data Protection, Equality and Diversity, etc
  • Previous training in Fire safety, first aid, control and restraint, self-defence (SPEAR training)
  • I have effective communication skills when part of a team or when dealing with diverse individuals or groups
  • Skilled in de-escalation, especially in high-emotion situations within volatile environments, and adapting to any changes that may take place
  • Able to handle high workloads and maintain focus on tasks in high-stress scenarios
  • I can lead teams or train staff from previous experiences in my roles
  • I am organised and have good time management to help deal with workloads or deadlines Showing up to work before my start time, even with long distances, for example, when I was a Prison officer and had an hour-plus journey to and from HMP Nottingham
  • I can make timely critical decisions and adapt to situations that arise
  • I can effectively use computer systems as part of tasks, as well as develop new ways of working
  • I have demonstrated good discipline and integrity in my past roles, and I can work effectively as part of a team or independently

References

References available upon request.

Timeline

Operational Delivery Administrative Officer

United Kingdom Visas and Immigration
01.2024 - Current

Level 3 Public Service Operational Delivery -

Innovate Awarding - Home Office Apprenticeship
01.2024 - 08.2025

Coffee barista

Costa Coffee
05.2023 - 12.2023

Police officer

South Yorkshire Police
01.2023 - 04.2023

Prison officer

HMP Nottingham
11.2020 - 12.2022

Warehouse operative

Next Distribution
10.2018 - 11.2020

BTEC Extended Diploma in Public Services - Public Services

New College Doncaster
09.2017 - 06.2019

GCSEs - English Language & Literature

Hayfield Secondary School
09.2012 - 06.2017

GCSEs - Mathematics

Hayfield Secondary School
09.2012 - 06.2017

GCSEs - Design & Technology: Product Design

Hayfield Secondary School
09.2012 - 06.2017

Hayfield Secondary School

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