Luke Barnfield
Newquay,Corn
Summary
Dynamic professional with extensive expertise in inspiring motivation, influential communication, and interpersonal effectiveness. Demonstrates exceptional product knowledge and integration, alongside proficiency in constructive criticism and effective delegating. Adept at diplomatic communication, staff recruitment, profit and loss analysis, mentoring and coaching, sales strategy development, KPI tracking, health and safety compliance, customer service, leadership skills, interpersonal communication, product knowledge, team leadership, conflict resolution, resourcefulness, strategic planning, training and development, inventory control and inventory management. Committed to driving organisational success through strategic initiatives and fostering a collaborative work environment.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Manager
Mountain Warehouse
Padstow, Cornwall
12.2023 - Current
- Optimised resource allocation for increased profits.
- Maintained inventory control, reduced stock shortages.
- Supervised project timelines for timely completion.
- Developed accurate sales forecasts for improved strategic planning.
- Cultivated strong relationships with clients to secure repeat business.
- Piloted change management initiatives successfully improving organisational adaptability.
- Delegated tasks efficiently to maximise productivity.
- Facilitated staff training, resulting in better customer service.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Designed and implemented training to further develop staff based on business goals.
- Established clear budgets and cost controls strategies to meet objectives.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Manager
Crew Clothing Co.
Padstow, Cornwall
08.2022 - 10.2023
- Implemented cost reduction measures, reduced overhead expenses.
- Liaised with suppliers to ensure timely deliveries.
- Led performance reviews, identified areas for improvement.
- Maintained inventory control, reduced stock shortages.
- Piloted change management initiatives successfully improving organisational adaptability.
- Fostered a positive work environment with regular team-building activities.
- Delegated tasks efficiently to maximise productivity.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Designed and implemented training to further develop staff based on business goals.
- Established clear budgets and cost controls strategies to meet objectives.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Assistant manager
Mountain Warehouse
Padstow, Cornwall
09.2018 - 07.2022
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Assisted in recruitment process to build an effective workforce.
- Delegated tasks to team members efficiently improving overall productivity.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Improved customer service by implementing new procedures and protocols.
- Created a positive work environment, resulting in higher employee morale.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Monitored sales performance regularly adjusting strategies as required.
Delivery driver
Ann's Cottage
, Cornwall
10.2017 - 09.2018
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Assisted in warehouse organisation to streamline packing process.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Provided excellent customer service, enhancing company reputation.
- Ensured safety by regular vehicle inspections and maintenance.
- Maintained vehicle cleanliness for a professional appearance.
- Completed deliveries with smile and patient, personalised service.
- Carried heavy items to customers' desired location using best moving and handling practices.
Roofers Labourer
Able Roofing Co.
Bude, Cornwall
10.2016 - 06.2017
- Demonstrated excellent teamwork skills whilst carrying out manual tasks.
- Streamlined work processes, resulting in smoother project progression.
- Loaded and unloaded building materials, aiding in maintaining orderly workspace.
- Regularly communicated with colleagues enhancing team coordination on large scale projects.
- Continually upheld high standards of workmanship within set deadlines.
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Showed punctuality and reliability, never missed a day of work.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
- Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
Education
NVQ Level 2 - Activity Leadership
Duchy College
Cornwall 09.2008 - 07.2010
Certificate of Higher Education - Level 2 Health and Safety in the work Place
Duchy College
Cornwall 09.2008 - 07.2010
Certificate of Higher Education - NCFE Certificate in Personal Development For the Outdoor Industry
Duchy college
Cornwall 09.2008 - 07.2010
NVQ Level 1 - Sport, Recreation and Allied Occupations
Duchy College
Cornwall 09.2008 - 07.2010
Skills
- Inspiring motivation
- Influential communication
- Interpersonal effectiveness
- Product knowledge and integration
- Constructive criticism
- Effective delegating
- Diplomatic communication
- Staff recruitment
- Profit and Loss Analysis
- Mentoring and coaching
- Sales strategy development
- KPI tracking
- Health and Safety Compliance
- Customer Service
- Leadership skills
- Interpersonal communication
- Product knowledge
- Team Leadership
- Conflict Resolution
- Resourcefulness
- Strategic planning
- Training and Development
- Inventory control
- Inventory management
Affiliations
- Exploration of the UK and Abroad
- Gardening
- Surfing
Timeline
Manager
Mountain Warehouse
12.2023 - Current
Manager
Crew Clothing Co.
08.2022 - 10.2023
Assistant manager
Mountain Warehouse
09.2018 - 07.2022
Delivery driver
Ann's Cottage
10.2017 - 09.2018
Roofers Labourer
Able Roofing Co.
10.2016 - 06.2017
NVQ Level 2 - Activity Leadership
Duchy College
09.2008 - 07.2010
Certificate of Higher Education - Level 2 Health and Safety in the work Place
Duchy College
09.2008 - 07.2010
Certificate of Higher Education - NCFE Certificate in Personal Development For the Outdoor Industry
Duchy college
09.2008 - 07.2010
NVQ Level 1 - Sport, Recreation and Allied Occupations
Duchy College
09.2008 - 07.2010
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