Lukasz Wlazlo

• Investigated and resolved issues with transport services.
• Coordinated loading and unloading of vehicles with minimal delay at distribution points.
• Kept transport operations in compliance with shipping regulations for different types of goods.
• Managed transport schedule for on-time delivery and optimised use of available resources.
• Compiled transport data and created reports for management review and decision-making.
• Monitored shipment times and trends of different services to identify areas of deficiency and potential improvements.
• Fielded inquires from customers, answered questions and promoted available services.
• Maintenance jobs (irrigation system maintenance, tunnel coverings, various types of conservation work, handyman).

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Supported team to overcome new challenges by forecasting knowledge and skills gaps.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Monitored health and safety measures for guaranteed compliance.
• Collaborated with colleagues from different backgrounds to tackle new challenges.

Agency worker for 2 years:

General worker

Field worker

Glasshouse’s worker

QC on pumpkin factory

Tractor driver

Line leader

• Monitored health and safety measures for guaranteed compliance.
• Prioritised and assigned tasks for strategic and optimised distribution of workloads.
• Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

Painting and decorating

High rise work and operator

Construction painting

Interior finishes

Ground works

General construction work