Lukasz Kuczaj
BASILDON,Essex
Summary
Results-driven professional with Lean Six Sigma expertise, holding Yellow and Green Belt certifications. Skilled in managing unstructured data in the Soft Services sector, with advanced analytical and budget management capabilities. Proficient in Microsoft Office Suite and advanced Excel, known for effective communication and workload prioritization. Aiming to leverage these skills to enhance operational excellence and foster innovation.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Data analyst
OCS Group UK
02.2022 - Current
- Mitigated risks by rapidly identifying and resolving data discrepancies.
- Analysed large datasets to extract key insights for strategic decisions.
- Identified data trends to support informed decision-making processes.
- Presented analytic findings clearly during team meetings to enhance understanding.
- Collaborated cross-functionally to ensure project deadlines were consistently met.
- Collected complex datasets, contributing to overall business strategy improvement.
Bid Coordinator
OCS Group UK
08.2021 - 01.2022
- Supported Bid Development Managers in preparing tenders, documents, and costings
- Facilitated site visits to ensure comprehensive project understanding
- Liaised with Contract Managers to streamline contract mobilisations and GO Live processes
Deputy general manager
OCS Group UK
London
07.2020 - 07.2021
- Fostered positive work environment by promoting teamwork and collaboration.
- Utilised analytical skills to drive decision-making processes.
- Handled high-stress situations calmly, mitigated potential conflicts.
- Managed budgeting process, achieved cost-efficiency goals.
- Oversaw daily operations, met organisational objectives.
- Ensured that health and safety and other regulatory procedures were correctly maintained, monitored and recorded.
- Managed supply chain logistics, ensured timely delivery of products.
- Handled crisis situations effectively through strategic planning and execution.
- Ensured smooth business operations whilst managing multiple departments.
Compliance and Resourcing Manager
OCS Group UK
London
05.2016 - 07.2020
- Ensured KPI compliance across six service streams: cleaning, security, pest control, grounds and gardens, window cleaning, and helpdesk.
- Oversaw recruitment processes to fulfil staffing needs effectively.
- Managed helpdesk CAFM using Concept Evolution, Reach, and FSI GO app for operational efficiency.
- Compiled monthly performance reports and ad-hoc compliance reports for stakeholders.
- Executed ordering processes to maintain inventory levels.
- Processed payroll and managed Timegate for 370 employees
Assistant Contract manager
OCS Group UK
Basildon, Essex
09.2015 - 05.2016
- Coordinated cross-functional teams to ensure seamless execution of large-scale projects under contract obligations.
- Managed and updated workload tracker to plan and monitor site activities.
- Reported on site costs and quality and quantity of project output.
- Placed and managed subcontractor orders based on project needs.
Soft services Supervisor
OCS Group UK
Basildon, Essex
05.2012 - 08.2015
- Coordinated with other supervisors to maintain consistency across shifts.
- Fostered a positive work culture to boost employee morale.
- Implemented company policies effectively, maintained high standards of service delivery.
- Managed daily operations to increase productivity.
- Provided constructive feedback to staff for improved performance levels.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Monitored employee attendance records for maintaining discipline within the team.
- Trained new hires and set up mentoring relationships to drive team performance.
Domestic assistant
OCS Group UK
Basildon, Essex
11.2011 - 05.2012
- Maintained high standards of cleanliness and hygiene
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
Domestic assistant
Aramark
Basildon, Essex
02.2007 - 11.2011
- Handled hazardous waste disposal, contributing to safe environments.
- Assisted in deep-cleaning projects, improving overall facility appearance.
- Upheld hospital hygiene standards through thorough cleaning and sanitation.
- Worked flexible shifts to ensure 24 and 7 cleanliness.
- Achieved high cleanliness ratings through diligent floor care and maintenance.
Owner
Self Employed
Zamosc
01.2006 - 11.2006
- Streamlined shop operations for increased efficiency and profitability.
- Managed inventory to ensure optimal stock levels at all times.
- Negotiated pricing deals with suppliers, improving profit margins.
- Managed cash handling procedures for secure financial transactions within the shop.
- Collaborated with local businesses, fostering community relationships and mutual growth opportunities.
- Implemented effective marketing strategies, attracting more customers into the shop.
- Handled daily administrative tasks including bookkeeping and reporting, keeping accurate records of business performance.
Education
Bachelor of Science - Economy
University of Management and Administration
Poland 10.2000 - 06.2003
Skills
- Lean Six Sigma Yellow and Green Belt
- Unstructured data handling
- Financial industry understanding
- Budget management
- Advanced excel usage
- Advanced analytical thinking
- Workload prioritisation
- Clear communication
- Microsoft Office Suite
Timeline
Data analyst
OCS Group UK
02.2022 - Current
Bid Coordinator
OCS Group UK
08.2021 - 01.2022
Deputy general manager
OCS Group UK
07.2020 - 07.2021
Compliance and Resourcing Manager
OCS Group UK
05.2016 - 07.2020
Assistant Contract manager
OCS Group UK
09.2015 - 05.2016
Soft services Supervisor
OCS Group UK
05.2012 - 08.2015
Domestic assistant
OCS Group UK
11.2011 - 05.2012
Domestic assistant
Aramark
02.2007 - 11.2011
Owner
Self Employed
01.2006 - 11.2006
Bachelor of Science - Economy
University of Management and Administration
10.2000 - 06.2003
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