Lukas Garbencius
London
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deputy Manager
The Hercules
2025.04 - Current
- Managed rota planning and labor costs, implementing cost cutting measures based on business trends.
- Monitored food and beverage performance, analyzing costs to establish pricing strategies.
- Controlled stock levels by counting, ordering, creating, and following action plans.
- Reviewed sales reports to identify revenue opportunities and enact targeted improvements.
- Hired team members and interviewed candidates for supervisory roles, coached assistant managers and supervisors for further development
- Ensured compliance with food hygiene, licensing regulations, and health and safety standards.
- Led business operations during GM's absence, providing support to both teams.
Assistant Manager
The Hercules
2024.02 - 2025.04
- Led daily shifts, managing staff performance and service standards.
- Maintained high guest satisfaction through effective service delivery and operational efficiency.
- Supported stock management and conducted staff training to enhance service quality.
- Assisted with rota planning and cash handling, ensuring accurate reporting for financial accountability.
Supervisor
The Hercules
2022.10 - 2024.02
- Supervised bar and floor staff, ensuring high quality service during busy periods.
- Maintained service, safety, and cleanliness standards.
- Provided training to new staff on procedures and policies.
- Assisted in opening and closing procedures, and conducted cash reconciliation to maintain financial accuracy.
FOH Team Member
The Hercules
2022.07 - 2022.10
- Assisted in training new team members, sharing knowledge, and best practices.
- Checked accuracy of completed orders and delivered to customers at tables.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
Café Manager
Westland Coffee & Wine
London
2021.04 - 2022.06
- Managed daily operations, including staff scheduling, customer service, and ensuring efficient café functioning.
- Controlled food and labour costs while maintaining high service quality standards.
- Oversaw stock management and supplier relations, trained and developed staff for improved service delivery.
Food & Beverage Supervisor
Empire Casino
2019.02 - 2021.03
- Supervised F&B operations across multiple outlets in a high volume environment, ensuring seamless service delivery.
- Delivered consistent, high quality guest experiences, fostering guest satisfaction, and loyalty.
- Led frontline teams to uphold compliance with food safety, licensing, and gaming regulations, promoting a safe dining experience.
Education
B.S. - Technical Engineering
Lund University
Lund, SwedenSkills
- Operations management
- P&L management
- Cost control
- Stock management
- POS & cash handling
- Menu pricing
- H&S compliance
- Sales analytics
- Menu development
- Team leadership
- Customer focus
- Team performance evaluation
- Decision-making
- Problem-solving
- Conflict management
- Coaching
- Communication
- Accountability
Certification
- Level 2 Hospitality Management
- Hospitality apprenticeship certified
- MTP
- Personal Alcohol Licence
Timeline
Deputy Manager
The Hercules
2025.04 - Current
Assistant Manager
The Hercules
2024.02 - 2025.04
Supervisor
The Hercules
2022.10 - 2024.02
FOH Team Member
The Hercules
2022.07 - 2022.10
Café Manager
Westland Coffee & Wine
2021.04 - 2022.06
Food & Beverage Supervisor
Empire Casino
2019.02 - 2021.03
B.S. - Technical Engineering
Lund University