Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lukas Garbencius

London

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Manager

The Hercules
2025.04 - Current
  • Managed rota planning and labor costs, implementing cost cutting measures based on business trends.
  • Monitored food and beverage performance, analyzing costs to establish pricing strategies.
  • Controlled stock levels by counting, ordering, creating, and following action plans.
  • Reviewed sales reports to identify revenue opportunities and enact targeted improvements.
  • Hired team members and interviewed candidates for supervisory roles, coached assistant managers and supervisors for further development
  • Ensured compliance with food hygiene, licensing regulations, and health and safety standards.
  • Led business operations during GM's absence, providing support to both teams.

Assistant Manager

The Hercules
2024.02 - 2025.04
  • Led daily shifts, managing staff performance and service standards.
  • Maintained high guest satisfaction through effective service delivery and operational efficiency.
  • Supported stock management and conducted staff training to enhance service quality.
  • Assisted with rota planning and cash handling, ensuring accurate reporting for financial accountability.

Supervisor

The Hercules
2022.10 - 2024.02
  • Supervised bar and floor staff, ensuring high quality service during busy periods.
  • Maintained service, safety, and cleanliness standards.
  • Provided training to new staff on procedures and policies.
  • Assisted in opening and closing procedures, and conducted cash reconciliation to maintain financial accuracy.

FOH Team Member

The Hercules
2022.07 - 2022.10
  • Assisted in training new team members, sharing knowledge, and best practices.
  • Checked accuracy of completed orders and delivered to customers at tables.
  • Maintained extensive knowledge of food, drinks and menus to answer customer queries.

Café Manager

Westland Coffee & Wine
London
2021.04 - 2022.06
  • Managed daily operations, including staff scheduling, customer service, and ensuring efficient café functioning.
  • Controlled food and labour costs while maintaining high service quality standards.
  • Oversaw stock management and supplier relations, trained and developed staff for improved service delivery.

Food & Beverage Supervisor

Empire Casino
2019.02 - 2021.03
  • Supervised F&B operations across multiple outlets in a high volume environment, ensuring seamless service delivery.
  • Delivered consistent, high quality guest experiences, fostering guest satisfaction, and loyalty.
  • Led frontline teams to uphold compliance with food safety, licensing, and gaming regulations, promoting a safe dining experience.

Education

B.S. - Technical Engineering

Lund University
Lund, Sweden

Skills

  • Operations management
  • P&L management
  • Cost control
  • Stock management
  • POS & cash handling
  • Menu pricing
  • H&S compliance
  • Sales analytics
  • Menu development
  • Team leadership
  • Customer focus
  • Team performance evaluation
  • Decision-making
  • Problem-solving
  • Conflict management
  • Coaching
  • Communication
  • Accountability

Certification

  • Level 2 Hospitality Management
  • Hospitality apprenticeship certified
  • MTP
  • Personal Alcohol Licence

Timeline

Deputy Manager

The Hercules
2025.04 - Current

Assistant Manager

The Hercules
2024.02 - 2025.04

Supervisor

The Hercules
2022.10 - 2024.02

FOH Team Member

The Hercules
2022.07 - 2022.10

Café Manager

Westland Coffee & Wine
2021.04 - 2022.06

Food & Beverage Supervisor

Empire Casino
2019.02 - 2021.03

B.S. - Technical Engineering

Lund University
Lukas Garbencius