Luiza Denisa Rosca

• Conducted currency exchange operations and provided accurate exchange rate information to customers.
• Prepared necessary documentation for transactions and performed daily cash inventory checks.
• Prepared necessary documentation for transactions and performed daily cash inventory checks.

• Trained new team members in cash register operation, stock procedures and customer service.
• Maintained high productivity by efficiently processing cash, credit and debit payments.
• Promoted sale prices, promotions and redeemed coupons to offer competitive prices and boost customer loyalty.
• Processed refunds and exchanges at customer service desk.
• Used POS machines to scan items and process transactions.

• Worked on checkouts.
• Unpacked deliveries, re-stocking shelves and arrange displays.
• Identifying and assessing customer needs to achieve satisfaction.
• Serving customers and handling any returns and refunds.
• Provided excellent customer service to foster satisfaction and loyalty.

In May 2022 I relocated to the UK and took time to settle and explore suitable career opportunities.

• Office Activities, accountancy experience.
• Provided economic advice and consultation to organizations.
• Prepared correspondence, accounting and financial documents for analysis.
• Reviewed and provided comments on the adequacy of documents, taking steps to cure deficiencies.
• Carried out thorough analysis into past economic trends and issues to help make predictions on future economic activity.

• Primary accounting role skills.
• Troubleshooting problems and diagnosed system faults.
• Approved cash disbursements by verifying cheque amounts against invoices and authorized wire transfers.
• Oversaw all aspects of monthly financial reporting and payroll preparation for accuracy and to deliver payroll on time.
• Office activities such as, monthly declarations of client documents and paperwork.