Luis Alberto Coneac
Northampton,Northamptonshire
Summary
Dedicated professional with a strong work ethic and integrity, specialising in quality assurance and administrative staff management. Demonstrates exceptional skills in calibration accuracy, safety protocol adherence, and problem-solving. Proficient in Microsoft Excel and data analysis, with a proven track record of accuracy in documentation and report preparation. Multilingual leader with expertise in team building, recruitment, and resilience under stress. Committed to leveraging resourcefulness and leadership abilities to drive organisational success.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Calibration technitian
I2 Analytical
Northampton, Northamptonshire
04.2024 - 08.2025
- Enhanced instrument reliability through comprehensive troubleshooting and repair services.
- Completed complex calibrations to achieve maximum operational efficiency across all instruments.
- Utilised advanced diagnostic tools for precise identification of equipment malfunctions.
- Regularly updated technical knowledge, enhancing competence in handling sophisticated instruments.
- Achieved a safe working environment by adhering to health and safety regulations at all times.
- Maintained high accuracy in measurements by strictly adhering to UKAS standards.
- Collaborated with engineers during new product development, providing valuable input from a calibration perspective.
- Compiled detailed reports following calibrations, ensuring clear communication of results.
- Reduced downtime for clients with regular preventive maintenance checks.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
Cabin crew member
Ryanair
Luton, Bedfordshire
03.2023 - 09.2023
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
- Coordinated effectively with ground staff during boarding and deboarding processes ensuring minimal delays.
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
- Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Delivered professional pre-flight briefings, enhancing customer understanding of safety procedures.
Supervisor
Synergy
Northampton, Northamptonshire
11.2022 - 03.2023
- Monitored employee attendance records for maintaining discipline within the team.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Managed daily operations to increase productivity.
- Conducted performance appraisals with employees for career development discussions.
- Collaborated with other department managers for smoother interdepartmental transactions.
- Evaluated performance metrics to improve warehouse operations.
- Resolved operational issues promptly, minimising disruptions in workflow.
- Ensured safety regulations compliance by conducting regular inspections.
- Improved stock control systems, resulting in reduced discrepancies during audits.
- Facilitated communication amongst team members for improved work relations.
- Trained new employees, resulting in better job proficiency and productivity.
- Managed end-of-day clean-up operations, maintaining a tidy working environment.
- Coordinated incoming goods, ensuring accuracy in inventory management.
Laboratory technician
NHS
Plymouth, Devon
08.2021 - 04.2022
- Assisted senior scientists in complex experiments, contributing significantly towards breakthroughs.
- Ensured safety protocols were strictly followed to maintain a secure working environment.
- Performed regular maintenance on lab equipment, resulting in fewer operational disruptions.
- Collaborated proactively with team members, fostering a harmonious work environment.
- Calibrated laboratory equipment to achieve accurate test results.
- Optimised storage practices for specimens, thereby preserving their integrity for longer periods.
- Adhered strictly to quality control standards for reliable test outcomes.
- Maintained a clean and hygienic work area, reducing the risk of cross-contamination.
Duty manager
Decathlon UK
Northampton, Northamptonshire
07.2018 - 02.2021
- Met sales targets consistently by motivating the team towards achieving common goals.
- Ensured customer satisfaction with prompt problem resolution.
- Drafted detailed reports on daily operations, aiding senior management in decision-making process.
- Delivered excellent customer service through effective communication skills.
- Handled complaints professionally, leading to improved customer retention rates.
- Developed contingency plans, minimising disruption during peak periods or unforeseen events.
- Improved accuracy of stock control with regular stocktakes and database updates.
- Led health and safety audits to ensure compliance with regulations.
- Reduced order processing times by improving picking and packing methods.
- Conducted performance reviews for individual growth and overall team improvement.
- Fulfilled customer orders promptly due to an efficient order tracking system implementation.
Education
A-Levels - High School
Cayetano Sempere
Elche, Alicante Spain 09.2013 - 06.2018
GCSEs - Maths and English
Northampton College
Northampton 09.2019 - 06.2020
Certificate of Higher Education - Public services
Plymouth City College
Plymouth 09.2020 - 06.2021
Diploma of Higher Education - Social Science, Law, Psychology and Sociology
Plymouth City College
Plymouth 09.2021 - 06.2022
Skills
- Calibration accuracy
- Accuracy in documentation
- Safety protocol adherence
- Resilience under stress
- Microsoft Excel
- Problem-solving
- Team building
- Leadership
- Resourcefulness
- Quality Assurance
- Multilingual
- Strong work ethic and integrity
- Data analysis and report preparation
- Administrative staff management
- Recruitment
Languages
English
Advanced
Spanish
Native
Romanian
Fluent
Timeline
Calibration technitian
I2 Analytical
04.2024 - 08.2025
Cabin crew member
Ryanair
03.2023 - 09.2023
Supervisor
Synergy
11.2022 - 03.2023
Diploma of Higher Education - Social Science, Law, Psychology and Sociology
Plymouth City College
09.2021 - 06.2022
Laboratory technician
NHS
08.2021 - 04.2022
Certificate of Higher Education - Public services
Plymouth City College
09.2020 - 06.2021
GCSEs - Maths and English
Northampton College
09.2019 - 06.2020
Duty manager
Decathlon UK
07.2018 - 02.2021
A-Levels - High School
Cayetano Sempere
09.2013 - 06.2018
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