Motivated and reliable individual pursuing a BTEC Level 3 Extended Diploma in Business at Cheshire College South & West. Experienced in customer-facing roles at Doorsteps of Handbridge and Chester Racecourse, with a proven track record of excellent attendance, punctuality, and teamwork under pressure. Newly qualified RLSS UK Pool Lifeguard with certifications in First Aid and AED, bringing vigilance and safety awareness. Fluent in English and Spanish, with strong interpersonal skills and a passion for delivering exceptional customer service in retail or hospitality settings. And eager to contribute to a dynamic team.