Luis Garcia Angeles

Leading capability roadmap for international retail clients, aligning business objectives with the Ocado Smart Platform (OSP).

• Spain: Directed end-to-end OSP implementation across ecommerce, automated warehousing fulfilment, and Last Mile solutions for 80+ hypermarkets.
• Conducted thorough analyses on system performance to ensure optimal functionality and user experience.
• Led strategic initiatives to enhance partner success through effective collaboration and communication.
• Saudi Arabia: Aligned client business requirements with OSP capabilities for effective platform configuration.
• Developed comprehensive solutions that addressed client requirements and improved operational efficiencies.
• France: Led Ocado’s first international OSP deployment and automated customer fulfilment centre outside the UK.
• Collaborated with cross-functional teams to drive project success and align objectives with organisational goals.

• Led Midlands and East programme, coordinating strategy for sustainable growth and operational initiatives.
• Prepared and presented new business opportunities, securing C-level stakeholder buy-in.
• Spearheaded change management initiatives, leading to enhanced operational effectiveness.
• Defined and delivered organisational development and change management projects.
• Coached regional teams in strategic planning, business improvement diagnosis, and change management.
• Oversaw project management processes to ensure timely delivery of business transformation initiatives.
• Championed adoption of new technologies and systems to streamline business operations.

• Secured €200K investment by crafting detailed business and financial plans for investor presentations.
• Achieved 19% revenue growth while increasing gross margin to above 65% through targeted process improvements.
• Coordinated marketing campaigns to effectively engage target audiences and drive sales.
• Developed and implemented operational policies to streamline business processes.
• Oversaw financial planning and budgeting to ensure sustainable business practices.
• Spearheaded the launch of bocamexa.com in 2009, focusing on user flow diagrams and content development.
• Enhanced online platform to elevate design quality, boost transaction capabilities, and enrich customer engagement.

• Led cross-functional teams to analyse emerging trends, identify growth opportunities, and develop strategic insights to influence business decisions
• Managed data analytics projects to support product categorisation and pricing strategies.
• Developed comprehensive reports to guide decision-making for product lifecycle management.
• Collaborated with stakeholders to refine category strategies and enhance product offerings.

• Participated in operational planning for subsidiary office in Mexico during initial phases.
• Actively contributed to marketing, accounting, branding, and hiring for successful branch launch.
• Developed new business opportunities, maximising sales revenue from existing clients.
• Expanded customer base by targeting new market segments.
  Managed projects focused on leak, flow, pressure, and process control.
• Oversaw technical services including instrument repair, calibration, quoting, and machine installation.
• Created and maintained a database of internal market opportunities and competitive trends.
• Reported data analysis results to stakeholders in France on a monthly basis.

• Led quality assurance initiatives to enhance product reliability and drive compliance with industry standards.
• Developed and implemented quality control procedures to identify and rectify defects in manufacturing processes.
• Conducted thorough inspections and audits to ensure adherence to quality specifications and regulatory requirements.
• Collaborated with cross-functional teams to address quality issues and facilitate continuous improvement efforts.