Luigi Ravarotto

• Cleaning of student residences / rooms and kitchens (All buildings within the campus)
• Porter tasks (moving items between buildings and internal cupboards)
• Assisting supervisors daily tasks requests

International Sales and and Senior Complaint Handler with Harman Kardon (Samsung)

• Bulk international sales B2B
• Professionally handled difficult customer complaints and objections being the moderator and middle man within customer and US Harman Legal department.
• Bulk international sales B2B, from welcoming the customer to proposal, sale to delivery.
• Oversaw onboarding process, providing coaching and mentoring support to new team members.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Fostered positive employee relationships through communication, training and coaching.
• Maximised business profitability by contributing to continuous improvement ideas and projects.
• Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.

• Working at Tesco Warehouse assembling orders for Tesco Stores currently employed in the Freezer Chamber
• Improved workplace safety through regular compliance assessments.
• Maintained working knowledge of current laws and legislation on health, sanitation and safety.