LUFEZOLWETHU VALA
CRADOCK,SOUTH AFRICA
Summary
I Empathetic professional with strengths in client engagement and rapport building. Fosters trust through active listening and effective communication. Supports client needs by maintaining confidential records and ensuring compliance with legal standards.
Overview
2
2
years of professional experience
Work History
General Worker
INXUBA YETHEMBA MUNICIPALITY(EPWP)
Cradock, SOUTH AFRICA
07.2025 - Current
- Assisted library staff with daily operations, including cleaning, managing the circulation desk, and supporting events.
Student Social Worker
SOCIAL DEVELOPMENT
Cradock, SOUTH AFRICA
07.2024 - 10.2024
- Built rapport with clients through empathetic engagement and active listening, fostering trust and openness.
- Maintained confidential records in accordance with legal requirements and professional standards.
- Collected and organised case records and reports for legal proceedings, ensuring compliance and accessibility.
- Developed competencies through direct observation of experienced professionals.
Education
BACHELOR OF SOCIAL WORK - SOCIAL WORK
UNIVERSITY OF FORT HARE
Alice in the Eastern Cape, South Africa (Ring Road2025
MATRIC 2019
JA CALATA SENIOR SECONDARY SCHOOL
CRADOCK, EASTERN CAPESkills
- Communication skills
- Willingness to learn
- Problem-solving
- Active listening
- Analytical and critical thinking
- Client engagement
- Confidential record management
- Rapport building
- Case documentation
Languages
English
Upper Intermediate
B2
Xhosa
Advanced
C1
Timeline
General Worker
INXUBA YETHEMBA MUNICIPALITY(EPWP)
07.2025 - Current
Student Social Worker
SOCIAL DEVELOPMENT
07.2024 - 10.2024
BACHELOR OF SOCIAL WORK - SOCIAL WORK
UNIVERSITY OF FORT HARE
MATRIC 2019
JA CALATA SENIOR SECONDARY SCHOOL