Ludmila Adamiak
Dagenham,Essex
Summary
A result driven individual with positive attitude and highly motivated to grow with theoretical and practical experience in business and management. A competent and pragmatic team player willing to take up any challenge which brings about a positive outcome within a progressive working environment. A commitment to learning, a willingness to seek information, and independent work habits have served to produce well-defined research, create superior reports, and hone communications to a high professional level. Possess spirited optimism, self-discipline, and a work ethic that transcends the nine-to-five boundaries. Keen, hard-working and reliable person. A good timekeeper and enjoy meeting people. Learn very quickly, have been in position of trust, handing money on behalf of others and managing an office.
Organised Logistics Administrator with knack for streamlining operations and improving supply chain processes. Known for collaborative approach and problem-solving skills, leading to smoother coordination between departments and vendors.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Logistics Administrator
Biffa Waste LTD
Barking, Barking and Dagenham
09.2016 - Current
- Maintaining daily administration of hauliers and the loads from production sites, and making necessary announcements for the timed deliveries to European partners.
- Coordination of all collections and deliveries between production sites and ERF partners.
- Co-ordination of transport between Amazon's sites and Biffa's sites.
- Communicating to all the required hauliers the PO numbers on a weekly basis to enable them to invoice the company, and thus get paid within the agreed credit line.
- Ensuring that any disputes with hauliers are being reported and monitored to the line manager.
- Liaising with the compliance team to ensure all hauliers are compliant, and maintaining the administration of the complete set of waste permits and insurances for the haulier base.
- Managing export and import clearance, and close cooperation with brokers in the UK and Europe.
- Managed transportation schedules to ensure prompt deliveries.
- Resolved logistical issues promptly, minimising disruptions in operations.
- Arranged necessary customs paperwork for international deliveries.
- Negotiated rates with transport providers to achieve project budgets.
New Accounts Officer
LCC Trans-Sending Limited
06.2015 - 08.2016
- Assisting compliance monitoring in agent on board process and procedures
- Communicating company compliance policies to the members of sales team and PIs
- Advising Sales Team on how to maintain compliance while recruiting agents
- Approving agents' applications (Sales Team and PIs)
- Sales audits (understand as statistics regarding the performance of members of sales team – monthly)
- New PIs - providing support regarding the recruitment process
- Coordinating between Sales and Marketing
- Participating in Sales meetings and conference calls
- Controlling the progress in trainings of new agents.
Director
L.D.Adamiak Ltd
09.2013 - 05.2015
- Restaurant management, delivery, employment etc.
Customer Service advice
MII (Market Intelligence International)
11.2012 - 09.2013
Cash Manager/ Branch Office Manager
Opal Transfer LTD
08.2006 - 08.2012
- Receives and receipts a variety of payments and other cash and cash-related transactions; verifies and posts to appropriate accounts; issues receipts
- Prepares daily cash reports and balances the cash drawer; reconciles cash and investigates and resolves any out-of-balance problems
- Assists individuals in the accurate application of their transactions, and when necessary research records on electronic and other available files to provide information regarding financial status
- Maintains confidentiality of company records as prescribed according to company regulations, the Data and Protection Act and FSA regulations
- Projects currency and coin requirements and reorders as necessary
- Prepares safe register reports of the branch
- Controlling of daily work in the branch
- Russian, Ukrainian, and Polish customer service
- Receiving & processing all incoming payments
- Wire transfers
- Also handling all Cashier related enquiries from Clients either in person, by phone, email or written correspondence.
Phone Consultant
Bertelsmann Media- Arvato Services
05.2004 - 05.2006
- Poland Szczecin Call Centre (project for Microsoft)
- Russian and Ukrainian Customer Service and support.
Administrator Assistant
Provincial Police Headquarters in Szczecin (Poland)
10.2003 - 05.2004
Translator
GYFSKAND
06.2002 - 05.2004
- Worked as a translator, translating Russian and Ukrainian to Polish.
Education
Master's degree in Slavic philology - Faculty of Philology
University of Szczecin
Szczecin/Poland 10.1996 - 05.2002
Skills
- Excellent communication skills to build relations with customers
- Ability to organise and prioritise a busy diary
- Good literacy and numeracy skills
- Effective time management and be able to prioritise
- Computer literate, able to use Word, Excel, Power Point and e-mail programs, Internet, Fax, copying-machine, phone exchange support systems
- Offering excellent customer service to the building societies members
- Working effectively as part of a hardworking and customer driven team
- Organised, and willing to accept responsibility in meeting deadlines promptly
- Effective delegation
- Detailed oriented organisation
- Task prioritisation prowess
- Continuous improvement focus
- Transport scheduling
- Database maintenance
- Flexible time management
- Delivery bookings
- Supplier relations
- Haulier relations
- Purchasing management
- Stock control system mastery
- Waste management
- Clear UK driving licence, cat “B”
Affiliations
- Traveling, cooking, film and fashion.
Languages
English
Fluent
Polish
Native
Ukrainian
Native
Russian
Native
Certification
Trainings and courses completed 2016-2024 in BIFFA:
- Waste Management Certificate - Workshop 2 - Waste Management Legislation
- MS Excel – Timeservers
- Health and Safety Induction
- Fire Safety awareness
- CollectoSafe
- Modern Slavery
- Whistleblowing
- LFI04 – Vehicle Rollaway
- Harassment & Bullying
- Anti-Fraud, Anti Bribery. Gifts and Hospitality
- DSE Assessment - ErgoWize
- Data Protection
- GDPR (General Data Protection Regulation)
- Vision Manual Entries
- Vision Compliance Workshop
2016 – Data Protection Trainings
2015 – Anti Money Laundering Trainings
2011 “ Effective management” training for Managers Opal Transfer
2005 and 2007 Courses “Effective customer service” Poland and UK
References
References available upon request.
Timeline
Logistics Administrator
Biffa Waste LTD
09.2016 - Current
New Accounts Officer
LCC Trans-Sending Limited
06.2015 - 08.2016
Director
L.D.Adamiak Ltd
09.2013 - 05.2015
Customer Service advice
MII (Market Intelligence International)
11.2012 - 09.2013
Cash Manager/ Branch Office Manager
Opal Transfer LTD
08.2006 - 08.2012
Phone Consultant
Bertelsmann Media- Arvato Services
05.2004 - 05.2006
Administrator Assistant
Provincial Police Headquarters in Szczecin (Poland)
10.2003 - 05.2004
Translator
GYFSKAND
06.2002 - 05.2004
Master's degree in Slavic philology - Faculty of Philology
University of Szczecin
10.1996 - 05.2002
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