Lucy Ziyao Wang
Hong Kong
Summary
Responsible, enthusiastic and patient student doctor dedicated to improving patient health and well-being using comprehensive training and education. Offers strong interpersonal and communication skills to quickly build trust and maintain patient comfort. Keeps strong working knowledge of NHS policies and procedures.
Organised and dependable 3 years of clinical experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Membership Assistant
Pherform
Hong Kong
07.2020 - 08.2021
- Organizes contracts and T&C policies
- Assists with event preparation, social media and in class photography
- Communicates and organizes facility and equipment repair and maintenance needs in a timely manner
- Assists with accounting including, Opening and closing of cash drawer, Reconciliation of Cash sales, Weekly bank deposits
- Responds to member questions and concerns in a timely and professional manner. Enhance customer satisfaction by resolving complaints swiftly and efficiently.
- Assists in maintaining the neatness and cleanliness of the front of the house, community area and gym
- Organised membership events to foster community and enhance engagement.
- Maintained accurate member records for streamlined operations.
- Assisted in recruitment drives, increased membership base.
- Facilitated smooth functioning of the Membership Department via administrative support. Managed database effectively ensuring up-to-date member information at all times.
- Liaised with marketing team for effective promotion of membership benefits.
- Upheld highest standards of service at all times ensuring member loyalty retained.
- Promoted diversity inclusion by assisting in development of inclusive policies.
Education
Presenter in obstetrics
National Gynaecology & Obstetrics Conference
Stoke On Trent 03/2024 -
Vice President - Medpride
Keele Medical School
Stoke on trent 09/2019 -
Doctor of Medicine - Medicine
Keele University
Stoke-on-Trent 09/2018 -
Medical internship
Projects Abroad
Sri lanka 05/2016 - 07/2016
Medical Internship
Nepal Hospital with Projects Abroad
Nepal 05/2017 - 07/2017
38 - HL Chemistry Biology & Psychology
International Baccalaureate South Island School
Hong Kong14 A*-A - GCSES
South Island School
Hong KongSkills
- Customer service excellence
- Data entry proficiency
- Database management
- Record maintenance
- Conflict resolution capability
- Marketing campaigns knowledge
- Public speaking comfort
- Project management experience
- Medical diagnosis
- Patient assessment
- Clinical documentation
- Advanced life support
- Health promotion expertise
- Therapeutic procedures execution
- Patient history taking
- Effective communication
- Time management
- Multitasking capability
- Compassionate patient care
- Infectious diseases control
- Disease surveillance
- Public health education
- Privacy and confidentiality
Affiliations
- Drama and Acting
- Powerlifting
- Dancing including Jazz funk, ballet
Accomplishments
Award for Best Featured Performer for the Drama society in 2024
IPF powerlifting West Midlands Competition won in 63kg Junior category in Feb 2023
IPF powerlifting Winter Cup Competition won in 63kg Junior category in Nov 2023
Languages
English
Native
Chinese (Mandarin)
Proficient (C2)
Chinese (Cantonese)
Upper intermediate (B2)
French
Elementary
Timeline
Membership Assistant
Pherform
07.2020 - 08.2021
Presenter in obstetrics
National Gynaecology & Obstetrics Conference
03/2024 -
Vice President - Medpride
Keele Medical School
09/2019 -
Doctor of Medicine - Medicine
Keele University
09/2018 -
Medical internship
Projects Abroad
05/2016 - 07/2016
Medical Internship
Nepal Hospital with Projects Abroad
05/2017 - 07/2017
38 - HL Chemistry Biology & Psychology
International Baccalaureate South Island School
14 A*-A - GCSES
South Island School
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