Lucy McLellan
Hartlepool,County Durham
Summary
Currently studying at the Northern School of Art, on the Costume Interpretation with Design Course, a diligent professional, who balances running the Student Union with other volunteer roles effectively. Whilst working as the Events Assistant for the Northern School of Art, the role required working alongside staff and students to creative educational and non-educational events and sessions to benefit student's time within higher education. In the positions taken on, it is imperative to ensure that a quality product has been achieved- and strive to create a positive work environment where up and coming creatives have an opportunity to broadcast their work- whether this be a market, a cabaret night, or an exhibition, the process will be followed loyally.
Overview
4
4
years of professional experience
Work history
Events assistant
The Northern School of Art
Hartlepool
2024.11 - 2025.04
- Assisted guests during the event, enhancing overall experience and satisfaction.
- Collaborated with cross-functional teams for cohesive event execution.
- Participated in post-event analysis, leading to improved future planning.
- Organised marketing materials for successful event promotion.
- Developed creative concepts for engaging event themes.
Front of house team member
Wallis and Co.
Hartlepool, County Durham
2024.06 - Current
- Established rapport with regular diners, fostering a loyal client base.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Enhanced guest experience with a friendly and helpful attitude.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Created and hosted themed, regular quiz nights.
Student Governor
The Northern School of Art
2023.10 - 2025.04
- Assessing paperwork with a team, and using formal meeting etiquette to debate and create solutions for business and educational matters.
President
The Northern School of Art
2023.09 - 2024.09
- Overseeing a team to create events, networking opportunities and further the use of the Student Union.
Stall manager
Fletchers Fabrics
2021.05 - 2024.01
- Running the stall independently, including keeping track of stock, key holding, working with suppliers, bookkeeping and working closes with clients and customers.
Committee Member and Volunteer
Hartlepool's First Pride
2024.01 - 2024.07
- Working closely with Hartlepool Borough Council and Curious Arts on behalf of The Northern School of Art to organise events, schedule performers and pass safe public practice.
Receptionist
The Northern School of Art
2024.02 - 2025.02
- Running the front desk of the Northern School of Art Church Square campus, to welcome and organise potential students interviews.
Barista
Spill the Beans
2023.09 - 2024.05
- Running the cafe, including preparing drinks and food on order in a fast paced environment , assisted in inventory control measures for effective stock management, whilst maintaining cleanliness of the café area whilst preparing orders.
Outdoor Market Hand
Pudsey Market
2021.01 - 2021.05
- Setting up and preparing the stall, stock rotation and creating customers orders to aid with efficiency. This also included a knowledge of fresh produce and maintaining health standards.
Education
BA - Costume Interpretation with Design
The Northern School of Art
Hartlepool 2022.09 -
A-Level - History, Religious Studies, Textiles
Elliott Hudson College
Leeds 2020.09 - 2022.07
GCSE - Business, Mathematics, History, Biology, English Language, English Literature, Art and Design (Textiles Design), Chemistry, Physics
Crawshaw Academy
Leeds 2015.09 - 2020.03
Skills
- Events Planning
- Host and Hostess experience
- Proficiency in epos systems
- Payments processing accuracy
- Media relationships development
- Social media marketing
- Pattern Drafting
- Pattern Cutting
- Garment construction
- Tailoring
- Millinery
References
Daniel Tierney, Student Engagement Officer at the Northern School of Art, daniel.tierney@northernart.ac.uk
Timeline
Events assistant
The Northern School of Art
2024.11 - 2025.04
Front of house team member
Wallis and Co.
2024.06 - Current
Receptionist
The Northern School of Art
2024.02 - 2025.02
Committee Member and Volunteer
Hartlepool's First Pride
2024.01 - 2024.07
Student Governor
The Northern School of Art
2023.10 - 2025.04
President
The Northern School of Art
2023.09 - 2024.09
Barista
Spill the Beans
2023.09 - 2024.05
BA - Costume Interpretation with Design
The Northern School of Art
2022.09 -
Stall manager
Fletchers Fabrics
2021.05 - 2024.01
Outdoor Market Hand
Pudsey Market
2021.01 - 2021.05
A-Level - History, Religious Studies, Textiles
Elliott Hudson College
2020.09 - 2022.07
GCSE - Business, Mathematics, History, Biology, English Language, English Literature, Art and Design (Textiles Design), Chemistry, Physics
Crawshaw Academy
2015.09 - 2020.03