LucyKate Newland

• Answering calls from potential victims, professionals, Police officers, Local authorities

• Built strong relationships with clients by providing empathetic and non-judgmental support.
• Supported claimants through the application process, improving success rates.
• Liaised with external agencies to ensure a holistic approach to benefit advising.
• Maintained up-to-date knowledge of legislation changes, ensuring accurate advice given.

• Identified individual needs, resulting in more effective care provision.
• Worked proactively towards early prevention measures which helped in reducing hospital admissions.
• Advocated for patients at multi-agency meetings to ensure their needs were prioritised and addressed appropriately.
• Boosted community engagement by organising health and well-being events.
• Supported patients in setting achievable goals, enhancing their motivation and commitment towards improved health outcomes.

• Produced detailed reports on client progress leading to more targeted support.
• Upheld highest standards of professional conduct whilst dealing with vulnerable individuals.
• Stayed up-to-date with latest sector developments enhancing advice quality significantly.
• Created personalised action plans to secure long-term housing stability.
• Refuted unlawful evictions successfully through thorough legal knowledge.
• Maintained high standards of personal conduct, contributing to a positive work environment.

Supporting a case load of 16 ladies who have experienced homelessness to learn the skills needed to be successful
and independent in maintaining a tenancy. Many ladies had mental health needs. Working on-shift during the pandemic

Providing care and education to children who are Looked After. Supporting with mental health needs

• Advocated for student rights, ensuring a fair educational landscape.
• Coordinated with parents and teachers for the betterment of student welfare.
• Supporting all Year 10 and 11 students with careers advice
• Mentoring a caseload of Key Stage 4 students

Supporting children and young people with Social, Emotional and Mental Health issues.

I was exams officer and taught ASDAN

As above including, working as SENCO (unqualified) and also lead for Children Looked After. Taught Music, ASDAN
and Life Skills, Social Skills. Was also Designated Safeguarding Lead

Helped all the students apply for college.
Supporting children who had been excluded from education with choices for after Year 11. Working with them to help them develop strategies for dealing with behaviour.

I won the Jack Petchey award for outstanding leadership and it was voted for by the students

Facilitated group activities for fostering a positive learning environment.

• Reduced instances of disruptive behaviour with proactive interventions.
• Built stronger pupil-teacher relationships with clear communication strategies.
• Managed behaviour issues by implementing effective support strategies.

Help with 1:1 teaching for GCSE. Teaching students from the inclusion base who had severe learning difficulties. Also taught the year 7 transition class

• Built strong relationships with children by adopting an empathetic approach.
• Collaborated with the Home Managers to determine and reduce the risk of self-harm and suicide,
  the risk of absconding, and substance misuse.
• Addressed challenging behaviour using effective communication techniques.
• Collaborated with the Home Managers to determine and reduce the risk of self-harm and suicide,the risk of absconding, and substance misuse.
• Maintained updated records, ensuring compliance with regulations.