Lucy Triptree
Henley on Thames,Oxfordshire
Summary
Experienced front of house willing to assist in a team environment and willing to take on any task and learn new skills; being open to new experiences. Organised and motivated at helping to welcome while responding to questions in friendly and knowledgeable manner with several years in the hospitality industry and looking to develop this in the retail sector and beyond.
Overview
4
4
years of professional experience
Work history
Front of House Waitress and Bartender
The Anchor Inn
Henley on Thames, Oxfordshire
04.2025 - Current
- Ordered and stocked supplies, maintained availability of popular drinks.
- Provided recommendations on specials or seasonal offerings.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Improved customer satisfaction by providing efficient and friendly service with a smile.
- Executed food and drink orders with accuracy to improve customer satisfaction.
- Collaborated with kitchen staff to enable efficient service.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained clean and organised dining area.
Waitress and Bar Staff
The Baskerville
Lower Shiplake, Oxfordshire
07.2023 - 01.2025
- Managed table settings for enhanced dining experience, working both on the inside and outside bar.
- Preparing pizzas and desserts in the kitchen when assistance is required catering to special dietary needs and health and safety regulations.
- Collaborating in a team managing several tables in a larger venue both inside and outside in a busy environment.
- Preparing drinks and greeting customers with friendly recommendations and extensive knowledge of food and specials.
- Handling cash.
- Repeatedly carrying out closing procedures of the bar
- Ensuring the restaurant is clean and sanitising at the end of shift.
Waitress
Anchor Bar and Restaurant
Henley-on-Thames, Oxfordshire
08.2021 - 06.2023
- Demonstrating multitasking abilities for timely delivery of orders of food and drink
- Collaborating with members of a team to deliver food and drink to numerous tables and collaborating with kitchen staff to meet specific catered needs.
- Assisting outside the role with roles such as cleaning, preparing desserts and stock-taking.
- Preparing the bar, repeating opening and closing procedures.
- Working over time for larger parties and at seasonal events such as Christmas Day and Henley Regatta.
Education
Bachelor of Science - Business and Management
University of Exeter
Exeter 09/2024 - 06/2027
GCSEs -
Queen Anne's School
Caversham 09/2020 - 05/2022
A-Levels - Business Studies, Religious Studies, English Literature
Queen Anne's School
CavershamSkills
- Resilient under pressure
- Numeracy skill
- Opening and closing procedures
- Stock rotation practices
- Food preparation
- Verbal communication
- Order taking
- Table management
- Cash handling experience
- EPOS operation
Timeline
Front of House Waitress and Bartender
The Anchor Inn
04.2025 - Current
Waitress and Bar Staff
The Baskerville
07.2023 - 01.2025
Waitress
Anchor Bar and Restaurant
08.2021 - 06.2023
Bachelor of Science - Business and Management
University of Exeter
09/2024 - 06/2027
GCSEs -
Queen Anne's School
09/2020 - 05/2022
A-Levels - Business Studies, Religious Studies, English Literature
Queen Anne's School
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