Lucy Tierney
East Kilbride,South Lanarkshire
Summary
I am a resourceful individual with a strong foundation in adaptability, brand comprehension, and team collaboration. Skilled in product display setup and cultivating customer focus to drive business success. I am Friendly and approachable with natural ability to connect with customers and provide exceptional service.
Overview
6
6
years of professional experience
Work history
Retail Sales Associate
Tesco Superstore
Stirling
2024.04 - Current
- Assisted in visual merchandising, improving shop floor appeal.
- Provided product knowledge to customers for informed purchases.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Supported marketing initiatives by setting up promotional displays.
- Serve customers with a friendly and engaging attitude to foster positive interactions and loyalty..
Chef
Bob & Berts
Stirling
2023.09 - 2024.04
- Collaborate effectively with team members to achieve shared objectives.
- Optimised time management skills to ensure timely delivery of orders.
- I can effectively keep my team on take and motivate my fellow collages.
- Reduced food waste to improve profitability.
Food & Beverage Assistant
Ice Lab
East Kilbride, South Lanarkshire
2023.05 - 2023.09
- Thrive in fast-paced, busy environments while maintaining focus and efficiency.
- Follow established health and safety regulations during food preparation to guarantee safe and hygienic practices.
- I am comfortable working with technology when dealing with just eat orders.
Sales Associate
Futura
East Kilbride, South Lanarkshire
2020.10 - 2022.09
- Improved the customers shopping experience by using product knowledge to supply personalised recommendations for customers costumes.
- ensure customer satisfaction by making sure the customers are happy with their displays, as well as accommodating any adjustments if necessary.
- I can upscale purchases by offering more extravagant builds /balloon displays.
- Assisted in visual merchandising, improving shop floor appeal.
Education
GCSEs - Business Studies and Marketing
University of Stirling
Stirling 2022.09 -
Skills
- Adaptability
- Brand understanding
- Team collaboration
- Numerical proficiency
- Financial management
- Effective communication
- Results-driven mindset
- Product display setup
- Customer focus
Voluntary work
Barnardo's, I previously volunteered at Barnardo's charity shop. Where I organised and sorted through donations. As well as sizing and tagging clothes for the shop floor. I rang up customer purchases and attend to their needs.
Timeline
Retail Sales Associate
Tesco Superstore
2024.04 - Current
Chef
Bob & Berts
2023.09 - 2024.04
Food & Beverage Assistant
Ice Lab
2023.05 - 2023.09
GCSEs - Business Studies and Marketing
University of Stirling
2022.09 -
Sales Associate
Futura
2020.10 - 2022.09