Lucy Sissons
Mansfield
Summary
I am a hardworking dedicated individual.
Through my previous experience in salons and retail I have gained strong interpersonal skills and a proactive approach to customer service. Knowledgeable about maintaining stock levels, handling transactions, and creating a welcoming environment. Ready to adapt and take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tanning Assistant
Indigo Sun
Mansfield
05.2024 - 06.2025
- Deal with customer concerns and queries
- Complete cleaning jobs to a high standard
- Work with a computer and tmax system
- Work as part of a team and alone
- Key holder
- Answer customer calls
- Work in a busy fast paced environment
- Provide advice and promote sales to meet salon sales targets
- Accuracy in cash handling and till transactions
Level 3 hairdressing apprentice
Duo
Mansfield
06.2023 - 05.2024
- In charge of answering the phone and taking bookings
- Checking that all of the stock is correct with the order information
- Pricing up products ready for the customers as well as making the display
- Taking peoples bills and using the till
- Making sure that the salon is clean
- Mixing colours for stylists to use
- Greeting clients and fulfilling good customer service
- Washing clients hair and blow drying
Saturday Assistant
KJs Unisex Hairdressers
Forest Town, Nottinghamshire
06.2022 - 06.2023
- Ensured client comfort by providing excellent customer service.
- Greeted clients warmly, fostering a welcoming atmosphere.
- Swept and cleaned stations after each service, maintaining hygienic standards.
- Assisted with hair treatments to ensure customer satisfaction.
- Sanitised tools regularly to prevent cross-contamination.
- Maintained salon cleanliness for a professional environment.
- Helped prepare clients for requested hair services.
- Used various styling tools, straightening irons and curling wands to produce desired effects.
Education
T- Level - Health And Sciences
The West Nottinghamshire College
MansfieldLevel 3 apprentice -
Duo hair studio
Berry Hill06.2023
Level 2 Hairdressing -
West Nottinghamshire College
Mansfield, Nottinghamshire09.2022
GCSEs - English, Maths, Science, Business, PE,Child Care
The Garibaldi School
Clipstone, Nottinghamshire06.2022
Skills
- Good communication skills
- Good Customer Service
- Calm under pressure
- Working well in a team
- Patience under pressure
- Cash handling
- Approachable
- Good Time management
- Organised
- Good at prioritising work tasks
- Helpful
- Determined and motivated
Certification
- English literature, 6
- English language, 6
- Maths, 5
- Science, 5 4
- Business, Level 2 Merit
- Pe, Level 2 Merit
- Child development, Level 2 pass
- Level 2 NVQ in women’s hairdressing
Kings Mill Placements
As part of my Course I complete placement hours. This has gave me lots of experience in working with a variety of different multi disciplinary teams and also with working with members of the public of all ages and different backgrounds. It’s also gave me lots of different adaptable skills and knowledge that I can apply to any job. So far I have worked in the endoscopy department and with the Occupational therapists and physio therapists.
Timeline
Tanning Assistant
Indigo Sun
05.2024 - 06.2025
Level 3 hairdressing apprentice
Duo
06.2023 - 05.2024
Saturday Assistant
KJs Unisex Hairdressers
06.2022 - 06.2023
T- Level - Health And Sciences
The West Nottinghamshire College
Level 3 apprentice -
Duo hair studio
Level 2 Hairdressing -
West Nottinghamshire College
GCSEs - English, Maths, Science, Business, PE,Child Care
The Garibaldi School