Lucy Shingleton
London
Summary
Highly knowledgeable and evidence based focused professional with seven years experience working as a community pharmacist in New Zealand and Australia. Recently relocated to the United Kingdom, seeking a career change due to the inability to practise as a pharmacist in the UK. Looking to continue to use key skills mastered as a pharmacist in a new role within the pharmacy sales sector. Extensive experience providing clinical care and advice to patients, colleagues and other healthcare professionals.
Overview
7
7
years of professional experience
Work History
Pharmacist
LiveLife Pharmacy Noosa Fair
03.2024 - 02.2025
- Led the pharmacy team and managed day-to-day operations in the fast-paced dispensary, ensuring tasks were prioritised and completed in a timely manner.
- Analysed dispensary productivity and implemented change to ensure growth, increasing prescription dispensing numbers by 20%.
- Provided health care advice to patients, specialising in wound care with an upward trend in sales in the First Aid Department.
- Provided excellent customer service to all patients, creating a welcoming and trusting environment.
- Problem solved IT issues, stock availability and customer queries.
- Built strong relationships with healthcare providers and work colleagues.
- Managed inventory, orders and liased with suppliers.
Locum Pharmacist
Self Employed
06.2022 - 03.2024
- Provided patient specific care, educating and counselling all customers on their medications and health conditions.
- Quickly adapted to various pharmacy settings, seamlessly integrating into new teams and learning different operational workflows to ensure continuity of patient care.
- Organised locum booking diary/calendar to ensure no double bookings and reliability to pharmacies requiring cover
Clinical Manager COVID-19 Vaccination Clinic
Life Pharmacy Hornby
01.2022 - 06.2022
- Led the clinics operations ensuring a smooth running service was provided in a fast paced environment.
- Managed multiple tasks at once, prioritising by importance.
- Managed the clinic’s budget allocated by the New Zealand Ministry of Health, ensuring all expenses, including staff salaries, medical supplies, and operational costs, were within financial limits.
- Managed procurement of vaccines and medical supplies, implementing cost control measures to optimise spending.
- Led recruitment, onboarding, and training of new staff, maintaining operational efficiency within budget constraints.
Pharmacist
Life Pharmacy Hornby
12.2018 - 12.2021
- Excelled in a fast-paced environment, managing multiple prescriptions and patient consultations simultaneously while maintaining accuracy.
- Demonstrated excellent communication skills by educating patients and healthcare providers on medications and treatment options.
- Assisted with inventory management, financial tasks, and ensured compliance with regulatory standards.
Intern Pharmacist
Life Pharmacy Hornby
11.2017 - 12.2018
Education
Comprehensive First Aid Certificate
First Aid Noosa
Noosa05-2024
Evolve Intern Pharmacist Programme
Pharmaceutical Society of New Zealand
12.2018
Motivational Interviewing Course
Pegasus Health Christchurch
08-2018
Bachelor of Pharmacy -
University of Otago
Dunedin 12.2017
Skills
- Consumer Sales: Strong sales record enhanced by high level of clinical and product knowledge
- Time Management & Organisation: Excellent at managing multiple tasks, prioritising effectively, and ensuring accuracy
- Analytical Skills: Strong numeracy and problem-solving skills and decision-making
- Communication & Relationships: Effective verbal and written communicator with the ability to build strong relationships with a range of people
- Team Player
- Adaptability & Initiative: Quick to adapt to new tasks, processes, and environments, working independently to ensure smooth operations
- Customer Service & Compliance: Committed to providing excellent service while ensuring compliance with procedures and policies
- Microsoft Office: Proficient in Excel for financial tracking, Word, Outlook, and other office tools
- Full Driver License
References
Available on request
Timeline
Pharmacist
LiveLife Pharmacy Noosa Fair
03.2024 - 02.2025
Locum Pharmacist
Self Employed
06.2022 - 03.2024
Clinical Manager COVID-19 Vaccination Clinic
Life Pharmacy Hornby
01.2022 - 06.2022
Pharmacist
Life Pharmacy Hornby
12.2018 - 12.2021
Intern Pharmacist
Life Pharmacy Hornby
11.2017 - 12.2018
Comprehensive First Aid Certificate
First Aid Noosa
Evolve Intern Pharmacist Programme
Pharmaceutical Society of New Zealand
Motivational Interviewing Course
Pegasus Health Christchurch
Bachelor of Pharmacy -
University of Otago
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