Lucy Porter
Thornton-Cleveleys,Lancashire
Summary
Compassionate and experienced healthcare professional with a strong background in community and custody settings. Proven expertise in holistic assessments, safeguarding, and managing vulnerabilities among detainees. Skilled in multi-agency collaboration, ensuring continuity of care and appropriate referrals to mental health and social services. Committed to promoting trauma-informed, person-centred approaches that enhance patient dignity and facilitate access to necessary support.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work history
Clinical Lead
Sonar Cares
Blackpool, Lancashire
2025.08 - Current
- Adhered strictly to regulatory guidelines during all clinical procedures for compliance assurance.
- Handled escalated patient complaints professionally, restoring trust in healthcare delivery.
- Improved quality standards with thorough audit processes and performance reviews.
- Streamlined administrative procedures, resulting in more focused patient care.
- Assisted in recruitment processes to ensure selection of competent clinical staff.
- Provided holistic care to patients, ensuring overall physical and mental wellbeing.
- Participated actively in departmental meetings, contributing valuable insights from frontline experience.
- Fostered a positive work environment through transparent communication and fair decision-making processes.
- Maintained up-to-date knowledge of latest medical advancement, delivering better patient outcomes as a result.
- Achieved high level of staff motivation through effective leadership and communication.
- Enhanced patient care by implementing innovative clinical strategies.
- Led training programmes to enhance the clinical skills of junior team members.
- Reviewed complex medical cases, devising suitable intervention strategies as a result.
- Promoted adherence to infection control guidelines amongst staff members for safer working conditions.
- Developed comprehensive care plans tailored to individual patient needs and conditions.
- Conducted comprehensive patient assessments for improved treatment plans.
- Developed robust protocols for handling emergency situations effectively.
- Led staff to improve patient care through valuable coaching, teaching and mentoring.
- Performed patient evaluations and developed care plans in alignment with needs.
- Built and maintained excellent rapport with patients and loved ones.
- Worked closely with fellow nursing professionals to identify strategies for practice development and improvement.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals.
- Documented and evaluated effectiveness of care plans and interventions.
- Maintained comprehensive patient care plans and monitored implementation of physicians' orders.
- Recognised and managed workplace risks, immediately determining best methods for resolution.
- Recruited and hired individuals to add depth, expertise and talent to healthcare team.
- Determined and implemented nursing standards and structures for better patient care practices.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
- Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
- Answered questions from clients, family members, and other carers.
- Involved clients in decision-making to promote independence.
- Partnered with supervisors and social services team to help coordinate quality care.
- Kept detailed records of care activities, condition changes and treatment responses.
Senior Healthcare Practitioner in Police Custody
CRG
Blackpool, Lancashire
2024.08 - 2025.08
- Handled emergency situations calmly; provided immediate primary care effectively.
- Conducted thorough patient assessments, ensured accurate diagnoses.
- Ensured health and safety compliance with meticulous record keeping.
- Attended regular training sessions to stay abreast of latest healthcare practices.
- Improved patient satisfaction by providing exceptional care and empathy.
- Delivered comprehensive treatment plans for improved health outcomes.
- Developed professional relationships with patients for trust-building purposes.
- Collaborated with multidisciplinary team to provide holistic care to patients.
- Administered medication timely to alleviate patient discomfort swiftly.
- Updated patient records accurately, facilitated seamless continuity of care.
- Kept patient environments clean and neat following optimum hygiene standards.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Provided attentive first-hand care, comfort and safety to patients.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Assisted with medicine and stock counting, ordering and replenishing.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
Healthcare practitioner
CRG
Blackpool, Lancashire
2023.05 - 2024.08
- Handled emergency situations calmly; provided immediate primary care effectively.
- Administered medication timely to alleviate patient discomfort swiftly.
- Collaborated with multidisciplinary team to provide holistic care to patients.
- Improved patient satisfaction by providing exceptional care and empathy.
- Attended regular training sessions to stay abreast of latest healthcare practices.
- Developed professional relationships with patients for trust-building purposes.
- Delivered comprehensive treatment plans for improved health outcomes.
- Updated patient records accurately, facilitated seamless continuity of care.
- Enhanced patient understanding of treatment plans to support recovery.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Provided attentive first-hand care, comfort and safety to patients.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Assisted with medicine and stock counting, ordering and replenishing.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
Education
Bachelor of Science - Adult Nursing
University of Cumbria
Lancaster, Lancashire 2016.09 - 2019.07
Higher National Diploma - Biology
Blackpool and The Fylde College
Blackpool 2015.09 - 2016.07
Skills
Assessment of detained persons
Wound care management
Cows and CIWA assessments
Medication administration
Forensic sampling and swabbing
Venepuncture skills
Mental health assessments
Full patient observations
Support for custody staff
Body mapping techniques
Verification of death
Home and community assessments
Wound care management
Diabetes care and medication administration
End-of-life care and family support
EMIS trained
Collaboration with healthcare professionals
Care planning strategies
Venipuncture skills
Injection administration
Patient triage prioritization
Timeline
Clinical Lead
Sonar Cares
2025.08 - Current
Senior Healthcare Practitioner in Police Custody
CRG
2024.08 - 2025.08
Healthcare practitioner
CRG
2023.05 - 2024.08
Bachelor of Science - Adult Nursing
University of Cumbria
2016.09 - 2019.07
Higher National Diploma - Biology
Blackpool and The Fylde College
2015.09 - 2016.07