Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Lucy Owens

Abergwynfi,Port Talbot

Summary

Experienced Sales Assistant with a proven track record at Regenerate It, excelling in sales negotiation, cash handling, and currency exchange. Demonstrates strong teamwork, adaptability, and communication skills, ensuring exceptional customer service and achieving sales targets. Previous role as a Learning Support Assistant at Llwynypia College with leadership and problem-solving abilities while supporting learners with additional needs. Career goal: to leverage extensive sales expertise and customer service skills in a dynamic retail environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Assistant

Regenerate It
06.2018 - 08.2024
  • My duties here are making sales to customers, negotiating prices for items being bought and purchased.
  • I handle cash and card payments in store.
  • I work on the currency exchange working with other currencies and also cash cheques.

Learning Support Assistant

Llwynypia College
12.2015 - 06.2016
  • My duties here were assisting learners with additional needs to safely access the kitchen area.
  • This involved being available for any requests from the learners, to support them with their activities and to ensure they were working safely.
  • I supported them with preparing food, cooking the food, serving meals and cleaning all equipment and dishes used.

Education

NVQ Diploma Level 2 - Retail Skills

Regenerate- It
Pontypridd
10-2019

BTEC Science - ICT, English GCSE, Maths GCSE, Welsh Baccalaureate

Treorchy Comprehensive School
07-2013

Llwynypia College
06-2016

Skills

  • Teamwork
  • Adaptability
  • Time management
  • Work ethic
  • Problem-solving
  • Leadership
  • Communication
  • Attention to detail
  • Creativity
  • sales negotiation
  • cash handling
  • currency exchange
  • product knowledge
  • customer service
  • face-to-face selling
  • positive attitude
  • technical communication
  • team collaboration
  • time management
  • Sales techniques
  • Sales target achievement
  • Till and cash handling
  • Cash management
  • Computer literate
  • Store opening and closing duties
  • Online sales
  • Payment Processing
  • Outgoing and enthusiastic
  • Health and safety procedures

Certification

  • Level 3 emergency first aid, 2017-01-01
  • Level 2 food hygiene, 2017-01-01
  • Level 2 food safety in catering, 2017-01-01
  • Level 2 child development, 2017-01-01

References

References available upon request

Timeline

Sales Assistant

Regenerate It
06.2018 - 08.2024

Learning Support Assistant

Llwynypia College
12.2015 - 06.2016

NVQ Diploma Level 2 - Retail Skills

Regenerate- It

BTEC Science - ICT, English GCSE, Maths GCSE, Welsh Baccalaureate

Treorchy Comprehensive School

Llwynypia College
Lucy Owens