Lucy Mncwango
Manchester
Summary
As a Registered Nurse with extensive experience across multiple healthcare settings, I bring a profound commitment to delivering exceptional patient care. My career spans coordinating patient treatments in both hospital and community environments, where I've honed my skills in medication administration, patient assessment, and the implementation of personalised care plans. My proactive approach to health education and advocacy ensures that patients receive comprehensive support throughout their healthcare journey. Collaborating effectively with multidisciplinary teams, I've contributed to improving patient outcomes and enhancing healthcare processes. My dedication to professional development and passion for nursing excellence underpin my ability to meet the complex needs of patients and their families.
Overview
16
16
years of professional experience
Work History
Registered General Nurse
Plan B Health care
05.2024 - 07.2026
- Measured blood pressure, pulse and temperature to assess and record vital signs.
- Followed care and rehabilitation plans set by doctors.
- Administered medications and treatments to patients following prescribed healthcare plans.
Registered Nurse
Connect Medical Services
01.2021 - 04.2024
- Responsible for administering prescribed medications and implementing personalised interventions tailored to each patient's specific healthcare needs and conditions.
- Coordinating comprehensive patient care by collaborating with an extensive network of healthcare professionals across multiple disciplines.
- Providing health promotion, offering counselling services, and educating patients on preventive measures to enhance overall health and wellbeing.
- Conducting thorough physical examinations and meticulously reviewing patients' health histories before making informed clinical decisions and judgements.
- Monitored patients' vital signs and symptoms with meticulous attention, promptly reporting any significant changes to the attending medical team to facilitate immediate and appropriate clinical interventions.
- Implemented and adjusted individualised nursing care plans based on ongoing assessments, ensuring the strategies effectively met the evolving health needs and preferences of patients.
- Administered intravenous infusions with precision, closely monitoring patients for any adverse reactions while ensuring the accuracy of dosage and adherence to prescribed treatment protocols.
- Successfully implemented a patient-centred care plan, improving patient satisfaction and engagement by tailoring treatments to individual health needs and preferences.
- Enhanced the efficiency of the medication administration process through meticulous organisation and attention to detail, ensuring accurate and timely delivery.
- Led a cross-functional team in a quality improvement project that streamlined ward procedures, reducing time spent on administrative tasks and increasing patient contact.
- Developed and delivered comprehensive training sessions for new staff, focusing on best practices in patient care, safety protocols, and emergency response procedures.
Registered Nurse
SOS Nursing Agency
12.2018 - 12.2020
- Assisted in a range of surgical procedures, providing critical support to surgeons and operating room staff by preparing equipment, managing patient positioning, and ensuring a sterile environment.
- Educated patients and their families on post-operative care and effective disease management strategies, significantly enhancing their ability to engage in informed self-care and improve health outcomes.
- Managed wound care for patients across various settings, utilising advanced aseptic techniques to prevent infection, promote healing, and provide comprehensive education on wound care management.
- Diligently documented all patient interactions, treatments administered, and outcomes of care in electronic health records, ensuring the accuracy and confidentiality of patient information.
- Led the health promotion initiative within the community, raising awareness on preventative measures for chronic diseases through workshops and informational brochures.
- Conducted detailed patient assessments and monitoring, leading to early detection of potential health issues and timely interventions, thereby improving patient outcomes.
- Created a supportive and empathetic environment for patients and their families, providing guidance and reassurance during treatment and recovery processes.
- Collaborated effectively with multidisciplinary healthcare teams to design and implement integrated care plans, ensuring cohesive patient care across different specialties.
Orthopaedic Nurse
Life Health Care Hospital
, South Africa
01.2014 - 11.2018
- Responsible for coordinating with orthopaedic surgeons and multidisciplinary teams to prepare patients for surgery, including preoperative education and postoperative care, to optimise outcomes.
- Assessed patients' musculoskeletal health, developing individualised care plans and closely monitoring progress to ensure effective recovery and pain management strategies were implemented.
- Administered medications, including pain relief and antibiotics, and performed wound care, ensuring strict adherence to infection control protocols to prevent complications.
- Provided comprehensive rehabilitation guidance and support, teaching patients exercises and mobility techniques to enhance recovery and reduce the risk of future injuries.
- Utilised advanced communication skills to offer emotional support and information to patients and their families, fostering a supportive environment conducive to healing.
- Initiated a peer support programme aimed at reducing workplace stress and burnout among nursing staff, promoting a culture of wellbeing and resilience.
- Enhanced patient education on managing chronic conditions by developing easy-to-understand materials and one-on-one counselling sessions, improving self-care competencies.
Nurse
Nursing Personnel Nursing Agency
01.2013 - 12.2014
- Conducted comprehensive patient assessments to identify health needs and risks, leading to early intervention and prevention of potential health complications.
- Managed medication administration for a diverse patient group, ensuring accuracy and compliance with prescribed treatments, while monitoring for adverse reactions.
- Led initiatives to improve nursing practices and patient care protocols based on current research and evidence-based practices, contributing to departmental excellence.
- Designed and delivered training programs on emergency response procedures for nursing staff, enhancing their skills in managing acute medical emergencies and ensuring patient safety.
- Developed and delivered patient and family education on disease management, treatment options, and preventative care, fostering a collaborative approach to health maintenance.
Registered General Nurse
Connect Medical Solutions
08.2026 - Current
- Conducted patient assessments, including physical examinations and health history evaluations, to inform care decisions.
- Monitored, recorded, and reported symptoms or changes in patient conditions in a timely manner.
- Followed care and rehabilitation plans set by doctors.
Nurse
Plan B Nursing Agency
12.2010 - 12.2013
- Led patient education sessions on chronic disease management, employing interactive tools and evidence-based information to empower patients in managing their conditions effectively.
- Developed and implemented strategies to improve patient safety within the healthcare facility, leading initiatives aimed at reducing the incidence of preventable errors and complications.
- Participated in quality improvement projects, analysing patient care outcomes and identifying areas for enhancement, thereby contributing to the advancement of nursing practices and patient satisfaction.
- Supervised junior nursing staff and nursing students, providing mentorship and guidance to enhance their clinical skills, professional development, and understanding of patient care principles.
- Coordinated patient discharge planning, meticulously ensuring that each patient received a tailored plan that addressed their specific healthcare needs and facilitated continuity of care.
- Developed a patient feedback mechanism that led to the identification and rectification of service gaps, thereby elevating the overall quality of patient care.
- Coordinated with local charities to secure donations for patients in need, providing them with essential medical supplies and support services.
Education
Diploma -
General Nursing
Skills
- Patient Care
- Wound Management
- Medication Administration
- Vital Signs Monitoring
- Emergency Response
- Clinical Skills
- Patient Assessment
- Infection Control
- Nursing Documentation
- IV Therapy
- Team Collaboration
- Health Education
- Pain Management
- Medical Equipment
- Surgical Assistance
- Patient Advocacy
- Time Management
- Palliative Care
- Critical Thinking
- Mental Health
Custom
Previous role includes Orthopaedic for Peninsula Treatment Centre (2005-04-01 to 2010-11-01), Neuro Rehabilitation for Holy Cross Hospital (2003-07-01 to 2005-03-01), Nurse for Barchester Health Care (2002-11-01 to 2003-06-01), and General Wards Nurse for King Edward VIII Hospital (2000-01-01 to 2002-10-01). Details are available upon request.
Timeline
Registered General Nurse
Connect Medical Solutions
08.2026 - Current
Registered General Nurse
Plan B Health care
05.2024 - 07.2026
Registered Nurse
Connect Medical Services
01.2021 - 04.2024
Registered Nurse
SOS Nursing Agency
12.2018 - 12.2020
Orthopaedic Nurse
Life Health Care Hospital
01.2014 - 11.2018
Nurse
Nursing Personnel Nursing Agency
01.2013 - 12.2014
Nurse
Plan B Nursing Agency
12.2010 - 12.2013
Diploma -
General Nursing