Summary
Overview
Work history
Education
Skills
Northumbria University Powerlifting Team
Timeline
Generic
Lucy Milburn

Lucy Milburn

Newcastle Upon Tyne

Summary

Goal-orientated Waitress driven to maximise revenue and productivity. Clear communicator with an adaptable and innovative approach.

Overview

4
4
years of professional experience

Work history

Match Day FOH Hospitality

Sodexo Live! At St James’ Park
Newcastle Upon Tyne
2023.08 - 2024.03
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.

Seasonal Sales Assistant

Next
Newcastle Upon Tyne
2023.11 - 2024.01
  • Utilised excellent communication skills to provide detailed product information.
  • Assisted customers with product selection for optimal satisfaction.
  • Learnt about new products quickly, providing comprehensive guidance to customers.

Retail assistant

One Stop Hillheads
Newcastle Upon Tyne
2022.04 - 2023.02
  • Rotated stock periodically, reducing instances of expired or outdated inventory..
  • Assisted in stock replenishment to maintain store appearance.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Maintained clean shop floor, promoting a welcoming environment.

Barmaid/Waitress

The Engine Inn
Newcastle Upon Tyne
2024.04 - Current
  • Cultivated regular clientele with excellent interpersonal skills and product knowledge.
  • Performed closing duties, ensuring the venue was ready for business the following day.
  • Checked identification to prevent underage drinking in compliance with legal requirements.
  • Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.

Education

Bachelor of Science -

Northumbria University

A-Levels - Psychology

Ponteland High School

A-Levels - Chemistry

Ponteland High School

A-Levels - Biology

Ponteland High School

GCSEs - English Language - Grade 6

Ponteland High School

GCSEs - Physics - Grade 6

Ponteland High School

GCSEs - Chemistry - Grade 8

Ponteland High School

GCSEs - Biology - Grade 7

Ponteland High School

GCSEs - Religious Education - Grade 9

Ponteland High School

GCSEs - Geography - Grade 9

Ponteland High School

GCSEs - Spanish - Grade 7

Ponteland High School

GCSEs - French - Grade 8

Ponteland High School

GCSEs - English Literature - Grade 8

Ponteland High School

GCSEs - Mathematics - Grade 8

Ponteland High School

GCSEs - Sports Studies - Grade 9

Ponteland High School
Newcastle Upon Tyne

Skills

  • Professionalism in service
  • Safety and hygiene procedures
  • Draught pulling
  • Maintaining bar aesthetic
  • Upbeat personality
  • Alcohol awareness
  • Table clearing
  • Outstanding customer service
  • Stock rotation
  • Keg changes

Northumbria University Powerlifting Team

NUPL involves training three main lifts involving bench press, deadlifts and squats. I hope to be involved in competitions soon.

Timeline

Barmaid/Waitress

The Engine Inn
2024.04 - Current

Seasonal Sales Assistant

Next
2023.11 - 2024.01

Match Day FOH Hospitality

Sodexo Live! At St James’ Park
2023.08 - 2024.03

Retail assistant

One Stop Hillheads
2022.04 - 2023.02

Bachelor of Science -

Northumbria University

A-Levels - Psychology

Ponteland High School

A-Levels - Chemistry

Ponteland High School

A-Levels - Biology

Ponteland High School

GCSEs - English Language - Grade 6

Ponteland High School

GCSEs - Physics - Grade 6

Ponteland High School

GCSEs - Chemistry - Grade 8

Ponteland High School

GCSEs - Biology - Grade 7

Ponteland High School

GCSEs - Religious Education - Grade 9

Ponteland High School

GCSEs - Geography - Grade 9

Ponteland High School

GCSEs - Spanish - Grade 7

Ponteland High School

GCSEs - French - Grade 8

Ponteland High School

GCSEs - English Literature - Grade 8

Ponteland High School

GCSEs - Mathematics - Grade 8

Ponteland High School

GCSEs - Sports Studies - Grade 9

Ponteland High School
Lucy Milburn