Summary
Overview
Work history
Education
Skills
Timeline
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Lucy Marshall

Huddersfield,West Yorkshire

Summary

Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.

I am a loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

19
19
years of professional experience

Work history

Director

Lime Recruitment
Bradford, West Yorkshire
03.2010 - Current
  • Enforced compliance measures for adherence to industry standards.
  • Established solid partnerships for enhanced market presence.
  • Identified and capitalised on growth opportunities in the market.
  • Implemented operational changes for improved efficiency.
  • Developed comprehensive business plans for company growth.
  • Fostered a positive work environment, increased employee morale.
  • Led team to streamline operations by implementing new strategies.
  • Directed team to deliver high-quality customer service.
  • Enhanced productivity through innovative management techniques.
  • Managed negotiations with clients to secure profitable contracts.
  • Coordinated large scale projects with successful outcomes.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Implemented company policies and legal guidelines.
  • Led negotiations with vendors and suppliers, securing favourable terms.
  • Recruited and developed high-performing teams, with focus on talent retention.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.

Branch manager

Lime Recruitment
Bradford, West Yorkshire
04.2008 - 03.2010
  • Liaised with clients, resulting in strong relationships and repeat business.
  • Improved branch productivity by implementing efficient work schedules.
  • Resolved customer complaints swiftly, maintaining company's reputation.
  • Oversaw recruitment process, ensuring selection of competent staff members.
  • Coordinated with other branches for seamless service delivery.
  • Conducted regular performance reviews for continuous employee development.
  • Managed daily operations to ensure smooth running of the branch.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Managed administration, payroll and accounting processes.

Recruitment consultant

Toryen Recruitment
Bradford, West Yorkshire
05.2006 - 04.2008
  • Liaised with third-party vendors for conducting background checks of shortlisted candidates.
  • Collaborated closely with other consultants within the agency for meeting larger client demands.
  • Managed relationships with hiring managers to understand their recruitment needs and timelines.
  • Upheld strict confidentiality of all client and candidate information as per data protection guidelines.
  • Identified potential candidates for client requirements through active sourcing methods.
  • Attended regular meetings with team leads to discuss progress against targets and devise strategies for improvement if needed.
  • Formulated effective job descriptions for various roles across industries.
  • Handled high-volume recruitments during peak seasons without compromising on quality of hire.
  • Supported development of marketing material for promoting agency's services amongst potential clients.
  • Tailored CVs of registered candidates according to specific job requirements before sending them over to clients.
  • Provided constructive feedback to unsuccessful candidates post interviews, aiding their future job search efforts.

Education

Beckfoot Grammar School
Bingley, West Yorkshire

Skills

  • Interpersonal communication
  • Team Leadership
  • Health and Safety Compliance
  • Business planning
  • Procurement expertise
  • Clientbase development
  • Staff development
  • Persuasive negotiation
  • Employee management
  • Sales growth strategies

Timeline

Director

Lime Recruitment
03.2010 - Current

Branch manager

Lime Recruitment
04.2008 - 03.2010

Recruitment consultant

Toryen Recruitment
05.2006 - 04.2008

Beckfoot Grammar School

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Lucy Marshall