Lucy Mace
Sheffield
Summary
Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries. Ready to use and develop teamwork, problem-solving, and time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Hairdressing
Angels
Sheffield
2022.04 - Current
- Executes administrative duties, including cash handling and appointment booking, to support salon efficiency
- Kept salon clean and pristine by cleaning work areas, sweeping floors and sanitising chairs between clients booking
- Recommended styles and treatments according to clients wishes, making suggestions tailored to face structure and hairstyles
Hairdresser
Kaleido
Sheffield
2022.02 - 2022.03
- Welcomed guest warmly and politely when entering our he salon, providing drinks and magazines while waiting for there appointments
- Followed instructions from senior stylist to learn advanced hairdressing techniques
- Enhanced salon reputation with excellent customer service skills.
Click and collect orders
Pinders
Sheffield
2021.07 - 2021.09
- Prepared orders for dispatch, ensuring accurate picking, packing and labelling good.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed customer orders with speed and accuracy.
Education
NVQ Level 2 - Hairdressing
Apprenticeship
Sheffield 04.2024
GCSEs - GCSE
Aston comprehensive
Sheffield 05.2021
Skills
- Customer service
- Appointment scheduling
- Trend awareness
- Product knowledge
- Cash handling
- Hair cutting
- Colour technique
- Blow-drying mastery
- Styling expertise
- Team collaboration
- Quick learner
- Children's haircut
- Colour application
- Colour theory knowledge
- Dress code adherence
- Relationship building with customers
- Time management expertise
Certification
NVQ level 2 hairdressing
Timeline
Hairdressing
Angels
2022.04 - Current
Hairdresser
Kaleido
2022.02 - 2022.03
Click and collect orders
Pinders
2021.07 - 2021.09
NVQ Level 2 - Hairdressing
Apprenticeship
GCSEs - GCSE
Aston comprehensive