Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic
Lucy-leigh Bowler

Lucy-leigh Bowler

Moss Nook,Manchester

Summary

Compassionate and creative educator with Qualified Teacher Status (QTS) and a First Class Honours degree in Education from Manchester Metropolitan University. Experienced across Early Years, KS1, and KS2, with a particular passion for supporting vulnerable children and young adults through trauma-informed, inclusive practice. My work as Poet in Residence for MMU, delivering creative writing workshops to Year 5 pupils in a disadvantaged Bolton school, ignited a deep commitment to using creativity as a tool for emotional expression, resilience, and academic growth.

Dedicated and adaptable with strong ability to communicate and engage with diverse learners, bringing excellent organisational skills and creative approach to lesson planning. Proven track record in facilitating learning and fostering positive educational environment. Ready to inspire and support students to achieve their goals.

I have led enrichment trips, designed therapeutic writing projects, and worked closely with children affected by trauma, observing how tailored, empathetic approaches can transform engagement and wellbeing. My award-winning dissertation explored the impact of creative writing on emotional and academic development, earning a mark of 90 and inspiring my ongoing dedication to research-informed practice.

I am especially interested in roles that focus on behaviour support, safeguarding, and mental health, where I can advocate for inclusive education and foster safe, empowering environments. Skilled in building rapport, managing challenging behaviour, and leading with empathy, I strive to create spaces where every learner feels seen, heard, and capable of thriving.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

TEFL teacher

Britannia English Academy
Manchester , Manchester
07.2023 - Current
  • Conducted regular assessments, ensuring understanding of material covered.
  • Utilised technology in lessons, enhancing student interaction and engagement.
  • Enhanced students' language acquisition with consistent oral practice sessions.
  • Created a positive learning atmosphere by maintaining high energy levels during lessons.
  • Employed a variety of teaching aids to aid comprehension of complex concepts.
  • Designed interactive lesson plans for improved student participation.
  • Developed comprehensive lesson plans for effective TEFL instruction.
  • Implemented creative writing exercises to improve students' written English skills.
  • Cultivated an engaging learning environment by implementing innovative teaching methods.
  • Facilitated lively class discussions that encouraged critical thinking and English usage.
  • Organised extra-curricular activities that promoted English language use outside the classroom setting.
  • Embedded research-informed approaches to complement teaching methods.
  • Adapted teaching styles and resources to suit student age and ability.

Student teacher

Manchester Metropolitan University
Reddish, Stockport
09.2022 - 07.2025
  • Developed innovative lesson plans by incorporating digital technology.
  • Aligned lesson objectives with national curriculum standards for comprehensive coverage of topics.
  • Fostered inclusive classroom atmosphere by promoting respectful interactions amongst students.
  • Created engaging visual aids for clearer lesson delivery.
  • Utilised constructive feedback from mentor teachers to improve teaching approach.
  • Gained proficiency in various teaching methodologies by regular practice.
  • Participated in staff meetings, contributed valuable insights towards school improvement plans.
  • Implemented differentiated instruction strategies, catered to diverse learning needs of students.
  • Built strong rapport with pupils, fostered a positive learning environment.
  • Incorporated real-world examples into lessons for more relatable learning experiences.
  • Managed after-school activities to promote student involvement and leadership skills development.
  • Established classroom rules and standards of behaviours.
  • Supported SEND students by differentiating lesson content and delivery.
  • Covered primary teacher absences and continued lessons according to curriculum plans.
  • Prepared educational materials to support learning outcomes.
  • Collaborated with teachers to enrich curriculum content.
  • Gained exposure to different school settings and teaching roles.
  • Balanced university-based study alongside weekly teaching duties.
  • Maintained good knowledge of current topics to provide helpful, informative student guidance.
  • Administered assessments and standardised tests to evaluate student progress.
  • Set academic targets for students, communicating constructive feedback to address obstacles to learning.
  • Collaborated with teaching assistants and mentors to deliver additional support to struggling students.
  • Offered holistic student support to build social, emotional and educational growth.
  • Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels.

Front of house supervisor

The George and Dragon
Cheadle, Stockport
03.2016 - 03.2023
  • Streamlined reservation process, enhancing customer convenience.
  • Conducted regular inventory checks for adequate stock maintenance.
  • Delegated tasks to staff for efficient workflow management.
  • Ensured smooth operations by effectively managing front of house duties.
  • Fostered a professional work environment through strong leadership skills.
  • Handled customer complaints, ensuring swift resolution and client retention.
  • Demonstrated versatility, adapting to different roles as required during shifts.
  • Managed stock levels to avoid unnecessary wastage or shortages.
  • Boosted sales with upselling techniques on premium spirits and cocktails.
  • Performed closing duties, ensuring the venue was ready for business the following day.
  • Cultivated regular clientele with excellent interpersonal skills and product knowledge.
  • Mixed, garnished and served alcoholic beverages according to recipes or customer preferences.

Customer service and sales office administrator

Prosperous Life
Cheadle Hulme, Stockport
03.2021 - 08.2022
  • Enhanced customer satisfaction by promptly addressing and resolving their queries.
  • Improved repeat customer rate with excellent service delivery and follow-ups.
  • Verified accuracy of invoices before dispatching them to customers; ensured prompt payments.
  • Handled sensitive information confidentially; fostered trust between the company and its clientele.
  • Coordinated meetings and appointments for senior staff members, supporting them in their roles effectively.
  • Handled customer complaints professionally, turning potential negative experiences into positive outcomes.
  • Generated new business leads for increased sales through proactive networking.
  • Built strong customer relationships and professionally resolved complaints to boost brand loyalty.
  • Handled high volume of work with strong organisational and problem solving abilities.
  • Collected co-payments or full payments from customers.
  • Trained new staff members, resulting in increased productivity levels.

Customer service advisor/administrative assistant

Henderson Lawyers
Heald Green, Stockport
09.2018 - 04.2020
  • Liaised with clients whilst providing exceptional customer service.
  • Delivered exceptional customer service improving client retention rates.
  • Prepared routine banking transactions for speedy customer service.
  • Handled customer queries professionally, promoting excellent customer service.
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.

Education

Bachelor of Education - Education

Manchester Metropolitan University
Manchester
09.2022 - 06.2025

Skills

  • Enthusiastic teaching methodology
  • Building rapport with students
  • Diverse learning strategies
  • Student-Centric approach
  • TEFL methodology
  • Public speaking
  • Leadership
  • Resourcefulness
  • Challenging behaviour management
  • Creative writing skills
  • Social, Emotional and Mental Health support
  • Advocacy for inclusive education
  • Holistic learning approach
  • Research informed practice

Affiliations

  • Professional singer
  • Writer
  • Youth work

Timeline

TEFL teacher

Britannia English Academy
07.2023 - Current

Student teacher

Manchester Metropolitan University
09.2022 - 07.2025

Bachelor of Education - Education

Manchester Metropolitan University
09.2022 - 06.2025

Customer service and sales office administrator

Prosperous Life
03.2021 - 08.2022

Customer service advisor/administrative assistant

Henderson Lawyers
09.2018 - 04.2020

Front of house supervisor

The George and Dragon
03.2016 - 03.2023
Lucy-leigh Bowler