Lucy Kenyon
MANCHESTER,England
Summary
- History of delivering exceptional care to animals in busy environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.
- Dedicated individual with experience in providing care to animals. Demonstrated skill in monitoring behaviours, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.
- Enthusiastic Equine Yard Manager, with extensive experience managing busy stables and caring for top competition horses. Using effective communication, leadership and organisational abilities to ensure safe, dependable yard running.
- Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
- Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
- Well organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm in stressful or difficult situations.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Fast Food Crew Member
McDonald's
whitefield manchester, Manchester
02.2022 - Current
- Maximised sales, simultaneously serving customers face-to-face while managing online orders.
- Maintained high standards of service in fast-paced dining and drive-through settings, serving 100+ customers daily.
- Operated fast food preparation tools to prepare items to specifications.
- Effectively operated kitchen equipment, such as fryers and grills, consistently adhering to hygiene and safety regulations.
Yard Groom
Moss Hall Farm
Bolton, Manchester
04.2020 - 12.2021
- Updated vets with comprehensive progress reports.
- Thoroughly cleaned and maintained equipment including bridles, saddles, wagons and yard equipment .
- Led horses to and from stables and fields using correct and safest equipment, employing attention to detail to minimise potential injuries.
- Coordinated and maintained daily feeding and watering schedules, adhering to strict dietary requirements to ensure all horses are kept happy and healthy.
- Mucked out stables, yards and fields on a daily basis within a 90 minute time frame.
- Prepared horses for competition days to a high standard.
- Oversaw horse welfare and safety needs.
- Replaced bedding in multiple thoroughly cleaned stables within a 15 minute time frame per stable.
- Performed thorough health inspections on horses on a daily basis to identify signs of ill health, ailments and injuries.
Stable Hand
Ryders Farm Equestrian Centre
Kearsley, Bolton
12.2018 - 01.2020
- Mucked out and swept stables to a high standard.
- Inspected grain storage for moisture and potential fire hazards.
- Maintained saddles, bridles and riding gear and helped fit gear to specific horses.
- Kept records to monitor horse welfare.
- Carried out general yard management and maintenance duties including feeding, watering and day to day care for all horses whilst ensuring the environment stays safe for the public and clients.
- Ensured optimised health and wellbeing of animals, bandaging limbs and offering equine first aid as needed.
- Groomed horses using developed abilities in clipping, trimming, pulling and plaiting.
- Minimised risk of injury by maintaining farmland free from hazards, promptly removing dangerous objects.
- Built confidence in nervous students through communication skills and encouragement for improved lesson experiences.
- Calmed anxious horses to achieve positive grooming experiences.
- Dealing with customers both face to face and over the phone, helping find lessons and horses suited to them with their amount of experience.
Education
Equine Management Advanced Technical Diploma - Equine Management
Eccles Sixth Form
Eccles, Salford 09.2019 - 06.2021
Skills
- Customer service
- Positive customer interactions
- Stress tolerance
- Cash handling
- Reliable and honest
- Efficient multitasker
- Outgoing and enthusiastic
- Large animal care
- Animal nutrition knowledge
- Equine anatomy
- Animal injury prevention
Languages
English
Fluent
Timeline
Fast Food Crew Member
McDonald's
02.2022 - Current
Yard Groom
Moss Hall Farm
04.2020 - 12.2021
Equine Management Advanced Technical Diploma - Equine Management
Eccles Sixth Form
09.2019 - 06.2021
Stable Hand
Ryders Farm Equestrian Centre
12.2018 - 01.2020
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