Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
RESIDENCY
Timeline
Generic

LUCY JENKINS

Cheltenham,Gloucestershire

Summary

Accomplished internal and corporate communications professional with expertise in qualitative research. Demonstrates strong capabilities in report writing, thought leadership, and editorial. Skilled in strategic thinking and project management, with a proven track record in stakeholder management and crisis communications. Committed to leveraging these skills to drive impactful communication strategies within dynamic organisations.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Freelance Writer and Research Consultant

Various
UK, UK
09.2014 - 08.2025
  • Conducted comprehensive research and authored reports on sub-Saharan Africa and Southeast Asia for nongovernmental and intergovernmental agencies.
  • Executed primary qualitative studies on opiate use in Thailand.
  • Developed malaria prevention initiatives targeting pregnant and breastfeeding women.
  • Investigated child labour practices within cocoa supply chains in Ghana.
  • Authored an externally funded research piece on AI and food technology for The Economist Intelligence Unit.

Corporate Communications Manager

English Schools Foundation
Hong Kong
01.2020 - 11.2022
  • Supported the C-suite with crisis communications and media opportunities.
  • Managed the media team to ensure effective messaging.
  • Created and implemented media and corporate communications strategy, enhancing overall brand visibility.
  • Leveraged social media platforms to increase brand awareness and customer engagement.

Internal Communications Editor

Cathay Pacific Airways
Hong Kong
03.2017 - 01.2020
  • Directed all internal communications across print and digital platforms for diverse global audience segments, ensuring relevance and engagement.
  • Led editorial efforts for the internal business magazine, maintaining editorial standards and consistency.
  • Managed collaboration with external creative agency to optimise project outcomes.
  • Guided teams during organisational change; ensured smooth transition process.

Communications Manager

Vision Aid Overseas (now Vision Action)
London, UK, Ethiopia and Tanzania
03.2010 - 09.2014
  • Oversaw all external communications for UK international eyecare organisation.
  • Executed primary qualitative research on preventable blindness affecting children in Ethiopia and Tanzania.
  • Compiled and delivered recommendation reports for IAPB Vision 2020: The Right to Sight initiative.

Education

MSc - International Health and Global Development

University College London
04.2001 -

BA (Hons) - Journalism

University of Exeter
04.2001 -

Skills

  • Digital Communications
  • Qualitative Research
  • Report Writing
  • Corporate Communications
  • Thought Leadership
  • Editorial Management
  • Strategic thinking
  • Project Management
  • Internal Communications
  • Crisis Communications

Certification

Level 3 Systematic Approach to Tasting Wine, Wine and Spirits Education Trust (WSET) 2016 – 2016 Received Merit award

LANGUAGES

Native English

RESIDENCY

  • Hong Kong Permanent Resident
  • UK Passport Holder

Timeline

Corporate Communications Manager

English Schools Foundation
01.2020 - 11.2022

Internal Communications Editor

Cathay Pacific Airways
03.2017 - 01.2020

Freelance Writer and Research Consultant

Various
09.2014 - 08.2025

Communications Manager

Vision Aid Overseas (now Vision Action)
03.2010 - 09.2014

MSc - International Health and Global Development

University College London
04.2001 -

BA (Hons) - Journalism

University of Exeter
04.2001 -

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LUCY JENKINS