Lucy Howells
Stamford,Lincs
Summary
Dynamic individual with a keen interest in victim support, care, and services. Experienced in offender rehabilitation and offence prevention. Proven ability to work within teams to achieve individualised goals. Excellent communicator with a positive and compassionate mindset. Ability to produce reports and present to groups. Recent Criminology graduate with skills in data analytics, research design, victimology, and offender behaviour. Eager to learn and adapt to complex environments.
Overview
5
5
years of professional experience
Work History
FOH Satff
Tobie Norris
Stamford
09.2025 - Current
- Delivered efficient service in a fast-paced, high-volume environment, ensuring guests’ needs are met
- Led restaurant shifts as senior member, improving team coordination and service quality
- Multi-tasked across bar, restaurant, and BOH, maintaining a seamless service
- Worked well within a team to achieve positive guest satisfaction
FOH Staff
Haycock Manor Hotel
Wansford
04.2023 - 09.2025
- Facilitated smooth operations of large-scale events including weddings, proms, and dinners, ensuring high standards of service
- Engaged with corporate clientele and led service for meetings and events
- Supervised and led shifts, working effectively within a team with excellent communication
Volunteer
Circles South West
Exeter
05.2024 - 05.2025
- • Worked within a team to prevent re-offending and harmful behaviour
• Delivered tailored plans and sessions to meet the goals of the offender
• Communicated effectively, with compassion and attentiveness, to ensure a positive session
• Produced detailed session reports, outlining key events, specified goals, and future aims
FOH Team Leader
William Cecil Hotel
Wansford
05.2021 - 04.2023
- Managed younger teams across bar, restaurant and BOH
- Communicated effectively across departments, ensuring a consistent guest experience
- Responsible for the opening and closing of the hotel, with roles across housekeeping and reception
Education
Bachelor of Science - Criminology
University of Exeter
01-2025
Bourne Grammar Sixth Form
BourneSkills
- Communication skills
- Information and data analysis
- Research skills
- Teamwork and motivation
- Problem-solving
- Planning and coordination
Timeline
FOH Satff
Tobie Norris
09.2025 - Current
Volunteer
Circles South West
05.2024 - 05.2025
FOH Staff
Haycock Manor Hotel
04.2023 - 09.2025
FOH Team Leader
William Cecil Hotel
05.2021 - 04.2023
Bachelor of Science - Criminology
University of Exeter
Bourne Grammar Sixth Form