Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Lucy Hattersley

Lucy Hattersley

Tockwith,York

Summary

Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in equestrian show stand sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs.

Young event rider competing at Novice/ 2* previously competed at 3* being competitive in the Junior and Young rider circuit. Strong knowledge in the equine world with ambitions to move into working in design and social media within equine.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

1
1
year of professional experience

Work History

Fairfax and Favor show team assistant

Abbie Jenkins
Norfolk, Norfolk
05.2023 - Current

Part time job working on the show stand as an assistant at events.

In 2023 I worked at Badminton Horse Trials, The Great Yorkshire show, Game Fair, Burghley Horse Trials and Cheltenham November meet.

2024 I am working Badminton, The Great Yorkshire show, Burghley, HOYS and Cheltenham November meet.

  • Wrapped and packaged customer purchases to protect goods.
  • Calculated customer totals and accepted cash and digital payments.
  • Transported products to stall, loading and unloading with care to prevent product damage.
  • Arranged displays, racks and unique merchandising setups to drive sales.
  • Counted money in cash drawers and reconciled totals at end of day.
  • Provided flexible customer service to support customer satisfaction and loyalty.
  • Set up and dismantled stalls and stands to prepare for market sales.
  • Handled customer expectations, anticipating and addressing needs.
  • Used charismatic sales strategy to engage passing customers in outdoor market atmosphere.

Dog grooming

Amelia Hattersley
Wetherby, Leeds
06.2023 - 09.2024

Completed a 15 week University placement at 'The Animal Barn'


  • Cleaned and sanitised dog grooming equipment as instructed by dog groomer.
  • Performed well both within teams and under own initiative to support dog grooming assistant.
  • Possessed excellent communication, problem solving and multi-tasking skills to support dog grooming assistant.
  • Explained fees and logistics regarding lodging, grooming and doggie daycare services.
  • Lifted dogs of varying weights and breeds for bathing and grooming services on daily basis.
  • Followed established process for bathing and grooming dogs to remove dirt, matting and parasites.
  • Liaised with customers to meet care and grooming requirements.
  • Received positive feedback from clients and colleagues for exceptional training skills and positive impact on dog behaviour and owner relationships.


Housing renovator

Carl Hattersley
Darlington
05.2023 - 09.2024
  • Painted fences avoiding damage to other properties.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Came up with bedroom ideas and garden plans.
  • Consistently arrived at work on time and ready to start immediately.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

GCSEs - Maths, English, Art, Textiles and Physical Education

Yarm School
Yarm
04/2013 - 06/2019

Higher Education - Sport

Bishop Burton College
Beverley
09/2019 - 05/2022

Further Education - Equine Science and Business

The Royal Agricultural University
Cirencester
09/2022 -

Skills

  • Creative and innovative
  • Social media marketing
  • Strong time management
  • Organised and efficient
  • Relationship building
  • Sales strategies
  • Digital marketing
  • Social media engagement

Affiliations

  • Fashion, Animals, Horses, selling clothes

References

References available upon request.

Timeline

Dog grooming

Amelia Hattersley
06.2023 - 09.2024

Fairfax and Favor show team assistant

Abbie Jenkins
05.2023 - Current

Housing renovator

Carl Hattersley
05.2023 - 09.2024

GCSEs - Maths, English, Art, Textiles and Physical Education

Yarm School
04/2013 - 06/2019

Higher Education - Sport

Bishop Burton College
09/2019 - 05/2022

Further Education - Equine Science and Business

The Royal Agricultural University
09/2022 -
Lucy Hattersley