Lucy Green

The experience of working in the customer service sector for over 20 years has given me a wealth of knowledge to offer a range of diverse skills. Currently working in the Metering Operations team, this is a demanding and fast paced environment with a variety of internal and external stakeholders. A positive attitude towards my work means I can be relied upon to process and deliver tasks with a high level of quality and handle multiple workstreams. Demonstrating the ability to learn new skills and finding creative ways to adapt to change. A friendly and approachable persona with excellent interpersonal and communication skills both written and verbal. I feel my employment history has given me the confidence to work well independently and equally as part of a team, understanding the importance of communication and sharing knowledge. Fantastic organisational skills ensure I can work proactively to manage my workload and meet any deadline. I understand the importance of how to take ownership and prioritise my workload. I am diligent, enthusiastic and hard working with a desire to excel in any task I am given. A passionate Customer Hero educating customers on our services, environmental projects, and ambitious goals, an area I wish to continue to enhance my knowledge and grow to support our business goals. I am keen to make a difference to the environment for future generations.