LUCY EDNEY
Cowplain,Hampshire
Summary
I am currently working as a customer service assistant in our family run business. I am looking for a new challenge and an apprenticeship would be ideal to learn & develop hands on skills within childcare. I am a compassionate individual who enjoys spending time with family, going on walks, building connections with others and spending time with animals. I am truly passionate about developing a safe, inclusive and caring environment for everyone and I am willing to work hard, and be patient to achieve this.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Customer service assistant
The Gutter Flushers
Waterlooville, Hampshire
2025.10 - Current
- Offered helpful advice on services available.
- Monitored stock levels regularly, preventing potential stock issues
- Managed time efficiently to limit customer waiting times.
- Maintained a clean and organised working area
- Collaborated well within a team setting.
- Provided positive customer care, encouraging repeat spending.
Education
GCSEs -
Horndean Technology College
Waterlooville, Hampshire 2020.09 - 2025.06
Skills
- Basic child nutrition knowledge
- Empathy & understanding
- Consistency in routine
- Basic computer literacy
- Health & Hygiene practices
- Meal preparation
- Risk management
- Patience & calmness
- Preparing snacks & meals
- Classroom hygiene
- Team player
Timeline
Customer service assistant
The Gutter Flushers
2025.10 - Current
GCSEs -
Horndean Technology College
2020.09 - 2025.06