Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Lucy de Burgh

Lucy de Burgh

Haddington,East Lothian

Summary

Through my experience in the hospitality sector at The Renaissance Club and Hotel Christiania, I have developed strong client relations, teamwork, and organisational skills, which I have effectively applied in fast-paced, high-pressure environments. My background in customer service is complemented by my communication abilities, as well as my experience in events and administration. Through my gallery role I have exercised my keen attention to detail and commitment to cultivating welcoming atmospheres and delivering a high standard of service, ensuring an exceptional guest experience.

Overview

5
5
years of professional experience

Work History

Casual Gallery Assistant

Stanley and Audrey Burton Gallery
Leeds
01.2025 - 02.2025
  • As a Gallery Assistant I enhance visitor experience by providing additional information and respond to their enquiries. My role also involves assisting in workshops, such as sketch club and life drawing. In addition, I perform surveys to monitor visitor numbers and trends.

Assistant Accounts Administrator and Assistant Events Manager

de Burgh Wine Merchants
09.2021 - 08.2024
  • As an Assistant Accounts Administrator at de Burgh Wine Merchants, I developed strong computer skills, including proficiency in Sage software, while managing customer communications regarding orders and invoices.
  • I played a role in coordinating company events, including trade stands, wine tastings, and promotional campaigns, demonstrating my ability to support both administrative and event management functions.

Waitress and Bar Staff

The Renaissance Club
North Berwick
04.2023 - 04.2024
  • As a member of the food and beverage team at the Renaissance Club, I delivered exceptional service to meet the needs of its members and maintain a consistent, high-quality experience.
  • Additionally, I contributed to the organisation of various Club events, including charity functions, gala dinners, and parties.
  • This role enhanced my teamwork abilities and honed my multitasking skills in a dynamic, fast-paced environment.

Hotel Waitress and House Keeper

Hotel Christiania
Les Gets
12.2021 - 04.2022
  • In the hotel I experienced two different work environments that meant shifting from team to team, collaborating effectively in both.
  • I assisted the cleaning team in the morning, turning over rooms and maintaining cleanliness throughout the hotel.
  • In the evening I was involved in the kids meal which was promptly changed over for the four course dinner service which required a professional atmosphere.

Waitress and Bar Staff

The Renaissance Club
North Berwick
09.2021 - 12.2021

Waitress

Goblin Ha Pub
Gifford
10.2019 - 08.2020

Education

Currently studying - History of Art

University of Leeds
Leeds
2022 - 2025

A-Levels - History of Art, Politics, Business

Loretto
Musselburgh, East Lothian

Skills

  • Events Assistant
  • Customer Service
  • Time table management
  • Assistant Accountant

Accomplishments

  • Silver and Gold Duke of Edinburgh Award
  • Orchards residential Cookery Course Graduate

Affiliations

  • Studying Art: I am fascinated about the art world and enjoy studying specific artists and historical movements. I love that the study of art provides a lens to explore a country's history, politics, and cultural identity, offering insights into the shaping of global developments and interconnected narratives.
  • Wine: My connection with de Burgh Wine Merchants has expanded my knowledge of various vintages, grape varieties, and wine regions. Engaging in tastings has refined my palate and strengthened my passion for the complexities and structure of wine.
  • Skiing: I spent the 2021-22 season in the French Alps at Les Gets resort, where I was a housekeeper and waitress, the job allowed me to ski through the day and do so for four months.
  • Travel: My earnings have allowed me to travel extensively through Central America, South East Asia and Canada where I enjoyed trekking and exploring their art and history.
  • Reading: I am a bit of a book worm; I love reading books dramatised by the writer which are based on a real historical period or event. This year I've enjoyed one on the Biafran War by Chimamanda Ngozi Adichie and the East of Eden.

References

  • de Burgh Wine Merchants = Fiona Holt, fiona@de-burgh.com
  • The Renaissance Club = Nick Andrews, nick.andrews@trcaa.com,

Timeline

Casual Gallery Assistant

Stanley and Audrey Burton Gallery
01.2025 - 02.2025

Waitress and Bar Staff

The Renaissance Club
04.2023 - 04.2024

Hotel Waitress and House Keeper

Hotel Christiania
12.2021 - 04.2022

Assistant Accounts Administrator and Assistant Events Manager

de Burgh Wine Merchants
09.2021 - 08.2024

Waitress and Bar Staff

The Renaissance Club
09.2021 - 12.2021

Waitress

Goblin Ha Pub
10.2019 - 08.2020

Currently studying - History of Art

University of Leeds
2022 - 2025

A-Levels - History of Art, Politics, Business

Loretto
Lucy de Burgh