Lucy Clancy
Aughton ,Ormskirk
Summary
Managed busy shifts with efficiency , ensuring the service was good quality and happy customers. Skilled in making cocktails and maintaining welcoming atmosphere, contributing to people returning to the pub.
Offering communication skills with the ability to engage with the customers making them feel welcome. I’m always multitasking to engage with all customers and always take part in teamwork skills.
I am a loyal employee with understanding of training.
Overview
5
5
years of professional experience
Work history
Bar tender
Stanley Arms
Aughton , Lancashire
04.2021 - Current
- In my job I offered ideas based on people’s opinions and preferences such as changing drinks slightly to fit peoples preferences
- I took part in helping events take place such as funerals, birthdays and weddings in the new function room.
- I handled cash transactions securely minimising risk of theft or fraud. Following the regulations within the pub.
- I had experience dealing with the public such as having to manage complaints efficiently, worked to time constraints and ensuring the customers have a positive experience.
- I also carried responsibilities of locking up the pub, making sure everything was locked and safe. I also counted the tills which helped the managers out for when they did end of session.
- I was able to learn new jobs within the pub such as learning how to change the barrels in the cellar and how to stock up when we are running out of stock.
- I maintained a clean and organised bar to make sure the customers felt they were comfortable and felt that the standards where high.
- When new staff joined our team I always made sure they felt welcome and always tried my very best to help them learn new skills and adapt to their new surroundings.
Education
A Levels - Health And Social Care
Winstanley College
Wigan 09.2026 -
Skills
- Knowledge of drink recipes
- Bar equipment usage
- Liquor storage understanding
- Beverage serving techniques
- People Management
- Money handling
- Composure under pressure
- Resilience under pressure
- Drink garnishing
- Table service principles
- Patience with customers
Timeline
A Levels - Health And Social Care
Winstanley College
09.2026 -
Bar tender
Stanley Arms
04.2021 - Current