Summary
Overview
Work history
Education
Accomplishments
Timeline
Generic

Lucy Black

London

Summary

Accomplished, driven and values-led HR leader with 15 years of experience

supporting senior executives across global organizations, including family office and elite sport environments. Known for building high-performing cultures where people want to belong and thrive. Proven ability to deliver strategic and operational HR initiatives at pace, with a focus on trust, execution and impact. Equally confident advising board level or supporting frontline operations. Passionate about enabling teams and leaders to succeed in dynamic and complex settings.

Overview

29
29
years of professional experience

Work history

Senior HR Business Advisor Lead

JP Morgan Commercial & Investment Bank
London
08.2022 - Current
  • Senior HR Business Advisor for EMEA Payments and Global Corporate Sales; 1,100 employees in EMEA and 650 Globally
  • Management of 8 employees in UK, Poland and NAMR

Head of HR UK

EFGI UK
London
06.2020 - 11.2021
  • Developed the People Strategy for the UK Private Bank and Asset Management
  • Member of UK Management Team and Remuneration Committee
  • Restructured and managed the UK HR Team of 7 employees

Head of HR UK

Investec Wealth & Investment, W&I
London, UK
08.2018 - 05.2020
  • Established a HR team of 21 employees in the UK and Ireland
  • Member of UK Executive Committee and regular invitee to UK Remuneration, Nomination & Risk Committees

Head of HR

Ledunfly S.A
Nyon
07.2017 - 07.2018
  • Responsible for leading HR team supporting each entity: Family Office, Hospitality, Spindrift
  • Partnered with Executive Chairman and Board Members to define company Mission, Values and Leadership Behaviours


Senior HR Business Partner - Executive Director

J.P. Morgan Chase
New York
06.2016 - 06.2017
  • Senior HR Lead to Chief Administration Officer (CAO) of J.P.Morgan Chase
  • Responsible for HR team of 5 direct and 10 indirect reports supporting ~6,000 employees across CAO

Senior HR Business Partner - Executive Director

J.P. Morgan Chase
New York
10.2015 - 06.2016
  • HR Business Partner Lead to Global Chief Information Officer - Global Technology; 42,000 employees across 18 locations
  • Responsible for managing team of 9 HR professionals
  • Appointed as Site Jersey City HR Lead: new firm-wide ‘Hub' location; ~4000 employees

Senior HR Business Partner, Executive Director

J.P.Morgan Chase
New York
10.2014 - 09.2015
  • Senior HR Lead - Global Technology Infrastructure (GTI); 7,200 employees globally across 18 locations


Head of Recruitment - Executive Director

J.P.Morgan Chase
London
01.2012 - 09.2014
  • Worked closely with CEO and Market Heads to plan and execute hiring strategies
  • Management of Recruitment team; 5 Recruiters and 2 Coordinators, based in Geneva and London


HR Business Partner, Vice President

J.P.Morgan Chase
Geneva
06.2010 - 01.2012
  • Responsible for providing HR generalist support to 400 employees across Front Office and Corporate Support

Service Design & Project Manager

Eurostar
London
09.2005 - 10.2009
  • Eurostar 2008 Award Winner for “Outstanding Contribution” and 2007 Award Winner in “Respecting Diversity”
  • Led creation of Eurostar Académie du Service
  • Designed and co-led project to define Eurostar management behaviours: “Our Ways of Working”

HR Recruitment Consultant

Michael Page International
London
01.2004 - 09.2005

Recruitment Manager

Disneyland Resort
Paris
04.2000 - 07.2004

Hospitality Manager

Disneyland Paris
Paris
07.1996 - 04.2000

Education

BASI Adaptive Ski Instructor - Adaptive Ski Course

BASI
Verbier
11/2021 -

ICF Generative Coaching Creditation - Executive Coaching

Invite Change
London & Seattle
12/2021 -

NLP Practioners Certificate, SCR Associates - Neuro-linguistic Programming

Sharon Rooke & Associates
London
2007

HND - European Business And Travel Management

Durham New College
Durham
1996

GNVQ BTEC National Diploma - Tourism

York College of Further & Higher Education
York
1994

High School Diploma - IGCSE Curriculum

Ripon Grammar School
Ripon
1992

Accomplishments

Talent Acquisition

  • Experience supporting elite sport through HR leadership for a Family Office with competitive sailing interests - recruitment of 22 crew members for a 74m yacht Ledunfly Family Office
  • Achieved 60% reduction in agency spend within 12 months by building an in-house recruitment platform Investec W&I UK

Merger & Acquisition Activity

  • Lead HR due diligence and integration processes for acquisitions, ensuring seamless employee experience and cultural integration.
  • Collaborate with executive leadership and legal teams to negotiate and finalize employment agreements.

Investec W&I UK and J.P.Morgan Chase

Culture, Conduct & Governance

  • Co-led Culture Change Program; defining new company values and leadership behaviors in UK, France & Belgium, achieving increase of 24% in Employee Engagement within 18 months. Eurostar
  • Designed & launched Wellbeing Program for 500 employees EFGI UK
  • Successful roll out of SMCR, in partnership with Head of Compliance & Risk.

Investec W&I UK

Talent Management & Succession Planning

  • Partnered with Global Head of Corporate Sales to restructure and redesign the global organization, improving span of control, upgrading talent for key roles and reducing direct reports from 35 to 17
  • Partnered with Global CAO to restructure organization, driving reductions of $30m in headcount

J.P.Morgan Chase

Employee Relations

  • Facilitated complex disciplinary and whistleblowing investigations requiring close collaboration with UK Chair, Group and UK CEO, External Counsel and FCA.

EFGI UK and Investec W&I UK

Timeline

Senior HR Business Advisor Lead

JP Morgan Commercial & Investment Bank
08.2022 - Current

Head of HR UK

EFGI UK
06.2020 - 11.2021

Head of HR UK

Investec Wealth & Investment, W&I
08.2018 - 05.2020

Head of HR

Ledunfly S.A
07.2017 - 07.2018

Senior HR Business Partner - Executive Director

J.P. Morgan Chase
06.2016 - 06.2017

Senior HR Business Partner - Executive Director

J.P. Morgan Chase
10.2015 - 06.2016

Senior HR Business Partner, Executive Director

J.P.Morgan Chase
10.2014 - 09.2015

Head of Recruitment - Executive Director

J.P.Morgan Chase
01.2012 - 09.2014

HR Business Partner, Vice President

J.P.Morgan Chase
06.2010 - 01.2012

Service Design & Project Manager

Eurostar
09.2005 - 10.2009

HR Recruitment Consultant

Michael Page International
01.2004 - 09.2005

Recruitment Manager

Disneyland Resort
04.2000 - 07.2004

Hospitality Manager

Disneyland Paris
07.1996 - 04.2000

BASI Adaptive Ski Instructor - Adaptive Ski Course

BASI
11/2021 -

ICF Generative Coaching Creditation - Executive Coaching

Invite Change
12/2021 -

NLP Practioners Certificate, SCR Associates - Neuro-linguistic Programming

Sharon Rooke & Associates

HND - European Business And Travel Management

Durham New College

GNVQ BTEC National Diploma - Tourism

York College of Further & Higher Education

High School Diploma - IGCSE Curriculum

Ripon Grammar School
Lucy Black