Lucy Black
London
Summary
Accomplished, driven and values-led HR leader with 15 years of experience
supporting senior executives across global organizations, including family office and elite sport environments. Known for building high-performing cultures where people want to belong and thrive. Proven ability to deliver strategic and operational HR initiatives at pace, with a focus on trust, execution and impact. Equally confident advising board level or supporting frontline operations. Passionate about enabling teams and leaders to succeed in dynamic and complex settings.
Overview
29
29
years of professional experience
Work history
Senior HR Business Advisor Lead
JP Morgan Commercial & Investment Bank
London
2022.08 - Current
- Senior HR Business Advisor for EMEA Payments and Global Corporate Sales; 1,100 employees in EMEA and 650 Globally
- Management of 8 employees in UK, Poland and NAMR
Head of HR UK
EFGI UK
London
2020.06 - 2021.11
- Developed the People Strategy for the UK Private Bank and Asset Management
- Member of UK Management Team and Remuneration Committee
- Restructured and managed the UK HR Team of 7 employees
Head of HR UK
Investec Wealth & Investment, W&I
London, UK
2018.08 - 2020.05
- Established a HR team of 21 employees in the UK and Ireland
- Member of UK Executive Committee and regular invitee to UK Remuneration, Nomination & Risk Committees
Head of HR
Ledunfly S.A
Nyon
2017.07 - 2018.07
- Responsible for leading HR team supporting each entity: Family Office, Hospitality, Spindrift
- Partnered with Executive Chairman and Board Members to define company Mission, Values and Leadership Behaviours
Senior HR Business Partner - Executive Director
J.P. Morgan Chase
New York
2016.06 - 2017.06
- Senior HR Lead to Chief Administration Officer (CAO) of J.P.Morgan Chase
- Responsible for HR team of 5 direct and 10 indirect reports supporting ~6,000 employees across CAO
Senior HR Business Partner - Executive Director
J.P. Morgan Chase
New York
2015.10 - 2016.06
- HR Business Partner Lead to Global Chief Information Officer - Global Technology; 42,000 employees across 18 locations
- Responsible for managing team of 9 HR professionals
- Appointed as Site Jersey City HR Lead: new firm-wide ‘Hub' location; ~4000 employees
Senior HR Business Partner, Executive Director
J.P.Morgan Chase
New York
2014.10 - 2015.09
- Senior HR Lead - Global Technology Infrastructure (GTI); 7,200 employees globally across 18 locations
Head of Recruitment - Executive Director
J.P.Morgan Chase
London
2012.01 - 2014.09
- Worked closely with CEO and Market Heads to plan and execute hiring strategies
- Management of Recruitment team; 5 Recruiters and 2 Coordinators, based in Geneva and London
HR Business Partner, Vice President
J.P.Morgan Chase
Geneva
2010.06 - 2012.01
- Responsible for providing HR generalist support to 400 employees across Front Office and Corporate Support
Service Design & Project Manager
Eurostar
London
2005.09 - 2009.10
- Eurostar 2008 Award Winner for “Outstanding Contribution” and 2007 Award Winner in “Respecting Diversity”
- Led creation of Eurostar Académie du Service
- Designed and co-led project to define Eurostar management behaviours: “Our Ways of Working”
HR Recruitment Consultant
Michael Page International
London
2004.01 - 2005.09
Recruitment Manager
Disneyland Resort
Paris
2000.04 - 2004.07
Hospitality Manager
Disneyland Paris
Paris
1996.07 - 2000.04
Education
BASI Adaptive Ski Instructor - Adaptive Ski Course
BASI
Verbier 11/2021 -
ICF Generative Coaching Creditation - Executive Coaching
Invite Change
London & Seattle 12/2021 -
NLP Practioners Certificate, SCR Associates - Neuro-linguistic Programming
Sharon Rooke & Associates
London2007
HND - European Business And Travel Management
Durham New College
Durham1996
GNVQ BTEC National Diploma - Tourism
York College of Further & Higher Education
York1994
High School Diploma - IGCSE Curriculum
Ripon Grammar School
Ripon1992
Accomplishments
Talent Acquisition
- Experience supporting elite sport through HR leadership for a Family Office with competitive sailing interests - recruitment of 22 crew members for a 74m yacht Ledunfly Family Office
- Achieved 60% reduction in agency spend within 12 months by building an in-house recruitment platform Investec W&I UK
Merger & Acquisition Activity
- Lead HR due diligence and integration processes for acquisitions, ensuring seamless employee experience and cultural integration.
- Collaborate with executive leadership and legal teams to negotiate and finalize employment agreements.
Investec W&I UK and J.P.Morgan Chase
Culture, Conduct & Governance
- Co-led Culture Change Program; defining new company values and leadership behaviors in UK, France & Belgium, achieving increase of 24% in Employee Engagement within 18 months. Eurostar
- Designed & launched Wellbeing Program for 500 employees EFGI UK
- Successful roll out of SMCR, in partnership with Head of Compliance & Risk.
Investec W&I UK
Talent Management & Succession Planning
- Partnered with Global Head of Corporate Sales to restructure and redesign the global organization, improving span of control, upgrading talent for key roles and reducing direct reports from 35 to 17
- Partnered with Global CAO to restructure organization, driving reductions of $30m in headcount
J.P.Morgan Chase
Employee Relations
- Facilitated complex disciplinary and whistleblowing investigations requiring close collaboration with UK Chair, Group and UK CEO, External Counsel and FCA.
EFGI UK and Investec W&I UK
Timeline
Senior HR Business Advisor Lead
JP Morgan Commercial & Investment Bank
2022.08 - Current
Head of HR UK
EFGI UK
2020.06 - 2021.11
Head of HR UK
Investec Wealth & Investment, W&I
2018.08 - 2020.05
Head of HR
Ledunfly S.A
2017.07 - 2018.07
Senior HR Business Partner - Executive Director
J.P. Morgan Chase
2016.06 - 2017.06
Senior HR Business Partner - Executive Director
J.P. Morgan Chase
2015.10 - 2016.06
Senior HR Business Partner, Executive Director
J.P.Morgan Chase
2014.10 - 2015.09
Head of Recruitment - Executive Director
J.P.Morgan Chase
2012.01 - 2014.09
HR Business Partner, Vice President
J.P.Morgan Chase
2010.06 - 2012.01
Service Design & Project Manager
Eurostar
2005.09 - 2009.10
HR Recruitment Consultant
Michael Page International
2004.01 - 2005.09
Recruitment Manager
Disneyland Resort
2000.04 - 2004.07
Hospitality Manager
Disneyland Paris
1996.07 - 2000.04
BASI Adaptive Ski Instructor - Adaptive Ski Course
BASI
11/2021 -
ICF Generative Coaching Creditation - Executive Coaching
Invite Change
12/2021 -
NLP Practioners Certificate, SCR Associates - Neuro-linguistic Programming
Sharon Rooke & Associates
HND - European Business And Travel Management
Durham New College
GNVQ BTEC National Diploma - Tourism
York College of Further & Higher Education
High School Diploma - IGCSE Curriculum
Ripon Grammar School