Lucy Barnes
London,City of London
Summary
Working within the sector of wellbeing and mentoring has always been something that I have been passionate about. I am relocating to Middlesbrough in the coming months and looking to widen my professional experience. Having worked at a Primary School within a Resource Base for SEN children with ADD, ADHD and Autism, I have gained a lot of experience working in a 1:1 support role with children who have such specific educational and social needs. My latest experience as a personal Wellbeing Practitioner for Catch 22 has provided me with integral experience in dealing with service users who have had challenges to face through the CJS and helping them reintegrate successfully. Furthermore, my experience as a mentor for ex-offenders provided me with experience and understanding of the importance of adults and young people having support after spending time in prison. I like to think of myself as an empathetic person, who is open-minded, understanding and up for a challenge. I have recently completed a Level 2 Counselling qualification with the Skills Network which has provided me with practical and theoretical knowledge on core counselling skills and how to effectively support and mentor others.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Personal Wellbeing Practitioner
Catch 22
London, London
11.2022 - Current
- Collaborated with stakeholders such as the Probation Service and HMPPS to give wellbeing intervention support to adult males on Probation and for those also serving custodial sentences. This also included individuals on community orders.
- The role included working as a Prison Lead within my team and handling all prison referrals for the West Cluster team.
- Provided one-to-one guided sessions with service users, providing intervention support based on their individual needs and complexity levels. These session topics included, but not limited to: emotional management, effective relationships, goal setting, anger management, grief interventions, anxiety workshops, resilience and communication skills.
- Leading groups for service users to support their emotional wellbeing, this relates to emotional management, resilience, confidence and skills to maintain positive coping strategies.
- Managed a caseload of referrals from the Probation service, which included different risk levels, complexities and support needs. Often dealing with complex needs and experience working with adult males experiencing homelessness, drug/alcohol addictions and complex mental health needs.
- Experience of working within a team of caseworkers and working with a multi-agency approach to support our service users. Being a mentor to new caseworkers and helping them understand the role, allowing them to shadow sessions and helping them get to grips with the admin side of the role.
- Experience of writing detailed case notes and feedback on communications and sessions, reporting safeguarding concerns on Datix, and working towards deadlines and professional standards to keep in line with stakeholder and company expectations.
SEN Teaching Assistant
New Formation Education
London, London
11.2021 - 09.2022
- Planned and arranged classrooms effectively, consistently promoting the inclusion of equal access to learning and development opportunities.
- Supported SEN students in their after school clubs as a 1-2-1 mentor to help with their inclusion into activities with other non-neurodivergent pupils.
- Provided teachers, parents and caregivers with actionable feedback in cases of students struggling to emotionally regulate, highlighting progress in behaviour and learning, and provide daily updates.
- Worked collaboratively with multi-agencies such as schools, social workers to assist in creating action plans for children with difficult home lives and family difficulties.
- Supported special needs students within learning environments that is in line with their EHCP's, learning action plans and development progress.
- Worked with students in small groups and 1:1 to provide additional support with writing, math, communication and reading activities and lessons, offering a safe and exciting learning environment, including the use of dance, music and practical based sessions to enhance their understanding.
- Assisted students with a range of learning differences, including ADD, ADHD, Autism, between the ages of 5-11 years.
- Identified signs of distress in students, resolving behavioural and emotional issues through the use of emotional regulation techniques and visual aids to support students struggling to regulate or who don't communicate through voice.
Waitress
Wine Bar
Peckham, Southwark
09.2021 - 11.2021
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained bar stocks, replenishing daily as necessary.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Balanced tills with accurate cash and card payments.
Learning Mentor
London South Bank University
London, London
10.2019 - 12.2019
- This work experience was in collaboration with Project Remake who provide entrepreneurship training programs to those on probation, post-prison release but still serving sentences or on community licence orders.
- During my university degree I spent 12 weeks mentoring ex-offenders on a training programme which helped them develop business skills and strategies to become entrepreneurs. A group of us mentors met up weekly at the university with the leaders for Project Remake and the service users to assist in writing their business plans, elevator pitches and organising their ideas.
- I worked 1:1 with a lady who had recently come out of prison who had goals of becoming a life coach. Her drive and passions were inspirational and really taught me the importance of support and empathy for recently incarcerated people.
Education
Bachelor of Science - Criminology
London South Bank University
London 09.2018 - 07.2021
A-Levels - Theatre Studies, General Studies, Religious Studies and EPQ
Simon Langton Grammar School for Boys
Canterbury 09.2015 - 06.2017
GCSEs - English Literature, English Language, Maths, Science, German, History
Canterbury Steiner School
Canterbury, Kent 09.2014 - 06.2015
GCSEs - Geography
Cambridge IGCSE
09.2014 - 06.2015
TQUK Level 2 - TQUK Level 2 Certificate in Counselling Skills (RQF)
The Skills Network
10.2022 - 12.2022
Skills
- Time management and Organisation
- Solution-focused techniques
- Child and adolescent development
- Mental health care
- Needs and risk assessments
- Counselling techniques
- Communication and Team Building
- Microsoft Office and Excel
Timeline
Personal Wellbeing Practitioner
Catch 22
11.2022 - Current
TQUK Level 2 - TQUK Level 2 Certificate in Counselling Skills (RQF)
The Skills Network
10.2022 - 12.2022
SEN Teaching Assistant
New Formation Education
11.2021 - 09.2022
Waitress
Wine Bar
09.2021 - 11.2021
Learning Mentor
London South Bank University
10.2019 - 12.2019
Bachelor of Science - Criminology
London South Bank University
09.2018 - 07.2021
A-Levels - Theatre Studies, General Studies, Religious Studies and EPQ
Simon Langton Grammar School for Boys
09.2015 - 06.2017
GCSEs - English Literature, English Language, Maths, Science, German, History
Canterbury Steiner School
09.2014 - 06.2015
GCSEs - Geography
Cambridge IGCSE
09.2014 - 06.2015