lucy bailey
Walsall,West Midlands
Summary
Proactive Shop Assistant with strengths in customer engagement and satisfaction. Enhances shopping experiences by assisting customers and addressing product inquiries. Maintains an organised checkout area and trains new team members in cash handling and customer service. Experienced in providing exceptional customer service and ensuring pleasant shopping experience. Quick to assist with queries, manage shelves, and handle transactions with friendly and approachable manner. Enjoy creating welcoming atmosphere and working as part of team.
Overview
9
9
years of professional experience
Work History
shop assistance
cheryls wines and spirits
Walsall, West Midlands
08.2023 - 12.2024
- shop assistance
- Assisted customers with queries about products, enhancing shopping satisfaction.
- Issued receipts and required documentation for [Type] transactions.
- Maintained a tidy and organised checkout area to uphold store presentation standards.
- Trained new team members in cash register operation, stock procedures and customer service.
care assistance
waters edge
Walsall, West Midlands
07.2015 - 12.2016
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Provided emotional support and companionship, building trusting relationships.
Education
NVQ Level 3 - hairdressing
walsall collage
walsall2009
Skills
- Customer service
- Visual merchandising
- Cash handling
- Sales support
- Point of sale systems
Timeline
shop assistance
cheryls wines and spirits
08.2023 - 12.2024
care assistance
waters edge
07.2015 - 12.2016
NVQ Level 3 - hairdressing
walsall collage