LUCKY OSABUOHIEN
Sunderland
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate with strong organisational skills ready to help team achieve company goals. Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Consistently achieved outstanding ratings for quality care and community presence.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Hospital Administrator
City Of Hope Medical Center
Benin City
01.2021 - 08.2023
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Maintained up-to-date information in electronic medical records software.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
COVID-19 Emergency Response Team Member Volunteer
Nigeria Centre For Disease Control (NCDC)
Benin City
02.2020 - 11.2020
- Executed data collection and performance-improvement activities to support RRT activations.
- Provided immediate medical assistance during large-scale events, offering first aid support as needed.
- Assessed data and patient treatment needed to formulate plan-of-care and diagnose treatment urgency.
- Actively engaged with communities to promote awareness of COVID-19, dispel misconceptions, and encourage compliance with public health recommendations. Addressed questions and concerns from community members.
- Conducted COVID-19 testing and screening at designated testing centres, clinics, or mobile testing units. Responsibilities included swab collection, sample gathering, and meticulous labeling and documentation.
Assistant Manager of Operations
Miraculous Electrical Enterprise
Benin
11.2018 - 01.2020
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
- Developed systems and procedures to improve operational quality and team efficiency.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Coordinated with General Manager in different operational issues and promotional activities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Managed inventory and ordered supplies efficiently
Industrial Trainee
Edo State House Of Assembly
Benin City
01.2015 - 06.2015
- Worked closely with office clerk to expand upon acquired training with practical knowledge.
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
- assisted in transferring of letters /documents from one office to the other for minute purposes
- Supported team in office work completion, gaining experience in cross-functional positions and processes.
- i was given the chance to work in a real-world setting and learn how to do things by watching and doing them.
Education
Bachelor of Science - Business Education And Accounting.
Ambrose Alli University, Ekpoma
Nigeria 02.2016 - 11.2019
Associate of Arts - Accounting And Business Management
Auchi Polytechnics, Auchi
Nigeria 03.2012 - 11.2014
High School Diploma -
Golden Foundation College
Nigeria 01.2008 - 10.2010
Skills
Profitability and revenue generation
Purchasing and planning
Relationship building
Coaching and mentoring
Efficient and proactive communication
Team Player
Relationship building and retention
Wellness services
Timeline
Hospital Administrator
City Of Hope Medical Center
01.2021 - 08.2023
COVID-19 Emergency Response Team Member Volunteer
Nigeria Centre For Disease Control (NCDC)
02.2020 - 11.2020
Assistant Manager of Operations
Miraculous Electrical Enterprise
11.2018 - 01.2020
Bachelor of Science - Business Education And Accounting.
Ambrose Alli University, Ekpoma
02.2016 - 11.2019
Industrial Trainee
Edo State House Of Assembly
01.2015 - 06.2015
Associate of Arts - Accounting And Business Management
Auchi Polytechnics, Auchi
03.2012 - 11.2014
High School Diploma -
Golden Foundation College
01.2008 - 10.2010