Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Lucinda Palmer

Bristol,UK

Summary

ISTQB Certified with over 20 years of QA/Testing experience in all phases of life cycle including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting. Adept at using both manual and automated testing tools to troubleshoot systems in an Agile environment. Proficient in many formal testing methodologies such as integration, user acceptance, functional and non-functional, UAT and regression. Excellent communication skills, able to liaise effectively at all levels within the business. Always willing to adopt a “can do” approach to ensure an effective hands-on approach of the task required.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work history

SOFTWARE TESTER

Space NK
11.2022 - Current
  • Refined testing policies, procedures and scripts.
  • Extracted software testing requirements from business requirements and functional specifications.
  • Uncovered bugs and defects, reporting inconsistencies for remediation.

SENIOR SOFTWARE TESTER

Surecloud
08.2015 - 09.2022
  • Manual test execution on a GRC Platform
  • Designed and implemented QA Processes and practices
  • Web and Mobile Device (iOs & Android) Manual regression testing before production releases, logging bugs within Jira
  • Running automated tests within Selenium.
  • Develope test plans and scripts to identify bugs during regression testing.

SOFTWARE TESTER

Infracast
Reading
08.2013 - 08.2015
  • Designed and implemented QA Processes and practices, including new defect management within JIRA
  • Test the behaviour and functionality of 'eductional courses' software.
  • Developing and maintaining Automated Test Suites using SOAPUI and Coded UI tests Microsoft Test Manager using VB.
  • Test the behaviour, functionality and integrity of computer software

SENIOR TESTER

A Small World
05.2014 - 03.2015
  • Manual and automated cross browser testing (Browser stack) documenting the results in Jira.
  • Test support provided on a social media website and app (New functionality and identifying bugs)
  • Executing tests using in-house automated tools
  • Testing customer subscriptions and ecommerce site using Salesforce
  • Working with developers, project managers, and testing teams to identify applications defects.

JUNIOR TEST CO-ORDINATOR

Sopra Newell and Budge (Orange UK)
01.2006 - 06.2009
  • Writing test scripts, executing test and validating test results within Mercury Test Director
  • Creating environments using automated testing tools to create CDR logs
  • Passed ISTQB Foundation Qualification
  • Part of the Revenue Assurance Team within Telecommunications industry
  • Manually testing new Orange talk plans, bundles, accounts etc
  • Attended weekly defect report meetings and presented progress updates.

Education

Bachelor of Business Administration - Information Technolocy

Liverpool University
03.2001 - 06.2004

ISTQB Certified (ISQTB) -

Orange Training Academy

SOFTWARE TESTING ESSENTIALS COURSE - undefined

Orange Training Academy UK

BASIC PROGRAMMING SKILLS 1 - VB & C - undefined

Filton College

Skills

  • Visual Source Safe
  • Azure DevOps Server
  • Test automation frameworks
  • Scrum development methodology
  • Microsoft SQL Server
  • Manual test case preparation
  • JIRA
  • Zephyr
  • Azure DevOps
  • Selenium
  • QuickTest Pro
  • HP Quality Centre
  • Visual Studio
  • QA testing methodologies

Custom

10, Cotham Grammar School, Bristol

Timeline

SOFTWARE TESTER

Space NK
11.2022 - Current

SENIOR SOFTWARE TESTER

Surecloud
08.2015 - 09.2022

SENIOR TESTER

A Small World
05.2014 - 03.2015

SOFTWARE TESTER

Infracast
08.2013 - 08.2015

JUNIOR TEST CO-ORDINATOR

Sopra Newell and Budge (Orange UK)
01.2006 - 06.2009

Bachelor of Business Administration - Information Technolocy

Liverpool University
03.2001 - 06.2004

ISTQB Certified (ISQTB) -

Orange Training Academy

SOFTWARE TESTING ESSENTIALS COURSE - undefined

Orange Training Academy UK

BASIC PROGRAMMING SKILLS 1 - VB & C - undefined

Filton College
Lucinda Palmer