Lucinda Judge
Small business owner and Mature Student
Leeds,yorkshire
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Trustworthy and reliable, with a calm analytical disposition. A friendly and resourceful person with developed problem-solving and critical-thinking abilities. Uses exceptional leadership and team-building skills to create a strong company culture that boosts productivity. Keeps keen knowledge of trends and developments in the current market.
Overview
25
25
years of professional experience
12
12
years of post-secondary education
Work history
Business Owner
Sheeshai Ltd
Leeds
01.2023 - Current
- I sell my Art and Crystal Jewellery online through Etsy and Made Me.
- I completed the structure and setting up of the account using Adobe Suite, taking photos and uploading files, account management, answering emails, and making jewellery and Art.
- Buying stock, stock count, accounts.
- Understood trends and developments in the healing jewellery and Alternative market.
- Oversaw budget management to keep to financial targets.
Aesthetic Practitioner and Reception Assist
The Private Clinic Of Harley Street
Leeds
09.2016 - 04.2022
- I work in a busy leading non-surgical clinic as an aesthetic practitioner providing face-to-face consultations to supply successful skin and weight loss treatments, delivering a professional service to all clients and providing correct aftercare.
- Leveraged industry experience to offer innovative treatments using Cutera, Hair Removal, Dermapen, Chemical Peels and CoolSculpting techniques.
- Practised confidentiality, equality and diversity policies to adhere to professional practice standards.
- Liaised with patients, families and doctors to align treatment goals and recovery.
- I regularly attend to administrative duties and run my column.
- I have excellent time management and organisation skills.
- Built a strong and loyal client base with consistently positive feedback and word-of-mouth referrals.
- Capitalised on upselling and cross-selling opportunities for featured beauty and aesthetic treatments.
Swedish Massage Therapist and Beauty Therapist
Oracle Agency
Leeds, Yorkshire
12.2014 - 12.2016
- I worked performing luxury facials, massages, and nail treatments to an excellent standard whilst working in a quick time turnaround.
- Helped clients with specific conditions to successful rehabilitation using special massage techniques.
- I advised and performed professional treatments with many happy clients.
- I worked hard as a Therapist at 5-star spas and in clients' homes across Yorkshire on a self-employed basis.
- I had an outstanding work ethic I worked most weekends and travelled up to 80 miles for work and accommodation.
- I always achieved sales targets and had brilliant customer service skills.
Aesthetic Practitioner
Laser Clinic Aesthetic Practitioner
Leeds, Yorkshire
12.2015 - 09.2016
- I worked in a busy clinic as an Aesthetic Practitioner
- Discovered guest needs and made appropriate treatment and product recommendations.
- Safeguarded clients and companies with stringent adherence to infection control and sanitation requirements.
- Met sales targets for retail salon products and services.
- Performed facial, body and add-on treatments in alignment with salon offerings.
- Advised clients on suitable treatments and skin care products offered.
- I have excellent customer service skills and empathy for each one of my clients.
- Handled complex scheduling and pre-booking for all client services.
- Worked with individual clients to assess needs and develop catered treatments.
-
Laser Clinic Receptionist
Laser Clinics United Kingdom
Leeds
09.2010 - 04.2014
- I work as a receptionist in a busy Aesthetic Clinic.
- I maintained an organised reception and answered queries, made bookings, took payments and kept track of stock using Windows Excel systems
- Admin duties, filing, post, orders.
- Welcomed patients with kindness to enhance checking-in processes.
- Completed start and end of day procedures for busy GP practice.
- Confirmed patients had proper documentation and sign-in sheets.
- Monitored stock and ordered stationery and medical supplies.
- Managed digital and manual filing systems.
- Offered advice on additional services to best meet patient needs.
- Updated patient records for continued compliance with policies.
- Maintained timely check-in services, noting patient arrivals for efficient appointment running.
- Operated switchboard to facilitate prompt call handling.
Administrative Assistant
Enforcement Leeds City Council, ST George's House
Leeds
01.2009 - 07.2010
- I work amongst lawyers and solicitors for the prosecution in the Enforcement Department of Leeds
- Council
- My duties included answering the telephone, filing, photocopying, passing on information, opening post, and data input. I deliver documents to Magistrates and County Courts.
- Kept and maintained an accurate filing system for the preservation of office information.
- Provided printing, and photocopying scanning support to colleagues.
Senior Beauty Therapist
Nails-Beauty
Tingley, Leeds
02.2002 - 10.2009
- My duties included waxing, eyebrow tinting and shaping, massage, facials, manicure, pedicures, nail extensions, reception duties, cash handling, appointments, and stock management.
- Administrative assistance.
- Attended training to deliver a range of professional treatments offered by the salon.
- Performed pedicures and manicures, meeting daily appointment targets.
- Answered clients' queries and requests by phone and email.
Receptionist
Contact Lens Services
Leeds
09.2001 - 10.2002
- Delivered front-of-house duties warmly and professionally.
- Reduced waiting times through effective time and resource management.
- Answered and helped resolve enquiries from clients, vendors and the general public.
- Kept the reception area clean and neat to give visitors a positive impression of the company.
Henna Artist
Skiathos Greece
Skiathos, Greece
01.1999 - 01.2002
- I worked the summer seasons.
- I offered free hand Henna Tattoos to most non-English speaking customers.
- I worked well under pressure and I was responsible for cash handling and giving aftercare advice.
- Set up personal workspace, resources and materials.
- Collaborated with talented multidisciplinary teams to execute high-quality work.
- Understood artistic concepts by visualising the big picture.
Education
Bachelor of Arts - Art and Humanities
Open University
Milton Keynes 10.2022 -
NVQ Level 3 - Nail Services
Thomas Danby College
LeedsFoundation Degree in Arts - Introduction pre degree People places and Society
Open University
leeds 06.2005 - 06.2006
A-Levels - IT
West Leeds Family Learning Centre
Leeds 01.2002 - 01.2004
NVQ Level 2 - Art and Design
Joseph Priestly College
Leeds 05.2001 - 05.2003
A-Levels - Beauty
Creative Nails Academy
Leeds 01.1998 - 02.1998
NVQ Level 4 - Aesthetic and Beauty
The Private Clinic of harley street
Leeds 09.2015 - 04.2022
Diploma of Higher Education - Aesthetics
Meamore Aesthetic Clinic
Leeds 03.2022 - 03.2022
Certificate of Higher Education - Aesthetics
Meamore Aesthetics
Leeds 05.2022 - 05.2022
Skills
- Microsoft Office
- Financial management
- Customer relations
- Customer service
- Staffing oversight
- Revenue growth
- Business development
- Project budgeting
- Business administration
- Marketing
- Social media marketing
- Communication skills
Languages
English
Native
Timeline
Business Owner
Sheeshai Ltd
01.2023 - Current
Bachelor of Arts - Art and Humanities
Open University
10.2022 -
Certificate of Higher Education - Aesthetics
Meamore Aesthetics
05.2022 - 05.2022
Diploma of Higher Education - Aesthetics
Meamore Aesthetic Clinic
03.2022 - 03.2022
Aesthetic Practitioner and Reception Assist
The Private Clinic Of Harley Street
09.2016 - 04.2022
Aesthetic Practitioner
Laser Clinic Aesthetic Practitioner
12.2015 - 09.2016
NVQ Level 4 - Aesthetic and Beauty
The Private Clinic of harley street
09.2015 - 04.2022
Swedish Massage Therapist and Beauty Therapist
Oracle Agency
12.2014 - 12.2016
Laser Clinic Receptionist
Laser Clinics United Kingdom
09.2010 - 04.2014
Administrative Assistant
Enforcement Leeds City Council, ST George's House
01.2009 - 07.2010
Foundation Degree in Arts - Introduction pre degree People places and Society
Open University
06.2005 - 06.2006
Senior Beauty Therapist
Nails-Beauty
02.2002 - 10.2009
A-Levels - IT
West Leeds Family Learning Centre
01.2002 - 01.2004
Receptionist
Contact Lens Services
09.2001 - 10.2002
NVQ Level 2 - Art and Design
Joseph Priestly College
05.2001 - 05.2003
Henna Artist
Skiathos Greece
01.1999 - 01.2002
A-Levels - Beauty
Creative Nails Academy
01.1998 - 02.1998
NVQ Level 3 - Nail Services
Thomas Danby College
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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