LUCILLE FOX
Salisbury,Wiltshire
Summary
Experienced systems engineer with over 8 years telecommunications industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Dedicated and hardworking with internal drive to deliver excellence. A proactive planner and a customer-oriented team-leader with strong history of leading high-performance teams to meet or exceed objectives.
Organised and dependable Supply Chain Operative with 5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities and challenging new roles harnessing interpersonal skills, collaboration, problem-solving and meeting team goals
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Aircraft Refueler
Bournemouth International Airport
Bournemouth, England
06.2022 - 11.2023
- Oversaw daily operations within a fuel farm setting to achieve high productivity levels.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Monitored and updated stock levels and inventory databases.
- Received and processed stock using inventory management system.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed duties to deliver on targets with accuracy and efficiency.
- Analysed data and information to identify issues and create tailored solutions.
Supply chain technical operative
HMS Armed Forces UK
Blandford Forum, Dorset
03.2018 - 06.2023
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
- Established operational and administrative procedures and enforced controls.
- Directed daily operations to achieve maximum output and reduce costs.
- Planned logistics across international boundaries to reliably meet delivery requirements.
- Overhauled existing systems to increase accuracy, reducing costs and waste.
- Coordinated dispatching of transport vehicles distributing military equipment across local and overseas deployments .
- Introduced operational and administrative procedures to new employees to uphold integrity of current processes.
- Responded to service faults and failures by reporting to control room.
- Ensured site safety, conducting fire testing and associated checks and promptly reporting system faults to supervisor
- Practised hazard identification and reporting, safety risk assessments and safety audits.
Communications Systems Engineer
HM Armed Forces
Salisbury
02.2009 - 03.2018
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Delivered outstanding helpdesk service and support to customers.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Oversaw development and maintenance of organisation computer systems and intranet.
- Determined equipment faults, promptly reporting them to repairs section to ensure immediate repair.
- Supported efficiency of high military operational activity levels by promptly reporting and correcting communication equipment faults.
- Monitored KPIs and implemented swift change management to address potential delays.
- Conducted testing to diagnose system faults and to ensure reading of equipment for operational deployments locally and internationally
Education
Pearson BTEC - Certified Network Cable Installer (CNCI) Fibre Optic Cabling Level 3
08.2023 - 09.2023
Pearson BTEC - Certified Network Cable Installer (CNCI) Copper Cabling Level 3
08.2023 - 09.2023
National Certificate - Certified Network Cable Installer
08.2023 - 08.2023
Apprenticeship - Intermediate Level Apprenticeship in Logistic Operative
02.2020 - 02.2021
QCF Certificate Level 2 - Pearson Level 2 Certificate in Logistics & Operations
01.2020 - 11.2020
QCF Award Level 2 - Pearson Level 2 Award in Employee Rights & Responsibilities in the Logistic Industry
01.2020 - 11.2020
Functional Skills Level 2 - Mathematics
04.2019 - 04.2019
City & Guilds NVQ Level 3 - Advanced Telecommunications Professional
11.2009 - 07.2011
Skills
- Warehouse operations
- Stock management
- Target driven
- Warehouse Management Systems proficiency
- Communication skills
- Class 1 HGV license
- WAN networking
- Infrastructure planning and implementation
- Excel proficiency
- Network infrastructure administration
Timeline
CNet Training Ltd - Pearson BTEC, Certified Network Cable Installer (CNCI) Fibre Optic Cabling Level 3
08.2023 - 09.2023
CNET Training Ltd - Pearson BTEC, Certified Network Cable Installer (CNCI) Copper Cabling Level 3
08.2023 - 09.2023
CNET Training LTD - National Certificate, Certified Network Cable Installer
08.2023 - 08.2023
Aircraft Refueler - Bournemouth International Airport
06.2022 - 11.2023
Wiltshire College & University Centre - Apprenticeship, Intermediate Level Apprenticeship in Logistic Operative
02.2020 - 02.2021
Wiltshire College & University Centre - QCF Certificate Level 2, Pearson Level 2 Certificate in Logistics & Operations
01.2020 - 11.2020
Wiltshire College & University Centre - QCF Award Level 2, Pearson Level 2 Award in Employee Rights & Responsibilities in the Logistic Industry
01.2020 - 11.2020
Wiltshire College & University Centre - Functional Skills Level 2, Mathematics
04.2019 - 04.2019
Supply chain technical operative - HMS Armed Forces UK
03.2018 - 06.2023
Wiltshire College & University Centre - City & Guilds NVQ Level 3, Advanced Telecommunications Professional
11.2009 - 07.2011
Communications Systems Engineer - HM Armed Forces
02.2009 - 03.2018