Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Lucien Shindanu

Lucien Shindanu

Bolton

Summary

Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets. Emerging travel professional with commitment to crafting superior travel experiences. Excels in sales-driven environments with proven history of client-centered communication. Eager travel consultant with a passion to sell and a focus on leisure travel. A strong research background and a love of all things travel. Looking to further an extensive career in travel and hospitality, working with clients seeking the holiday of a lifetime.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Travel agent

The Safari Experience
Bolton, Great Manchester
01.2023 - Current
  • Processed travel deposit and balance payments accurately, maintaining records of receipt.
  • Tracked flight prices to secure best-possible prices for customer trips.
  • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Upsold guest experiences to maximise average booking value.

Support worker

Blue Ribbon
Bolton
06.2022 - 07.2024
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Collaborated with external support providers to maintain good care continuity.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Helped service users to gain ability to function independently in society.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.

SAP Collector

Park Cakes Bakeries
Bolton, Great Manchester
08.2018 - 09.2021
  • Followed company protocols to keep sensitive and information secure.
  • Trained and mentored new team members on scripts, company services and performance strategies to foster team success.
  • Created solutions to overcome obstacles impacting customers' ability.

Education

A-Levels - Art and Media

Bolton College, Bolton
09.2016 - 07.2018
  • Course of study in Art and Game Design

Skills

  • Business travel
  • Travel sales
  • Cultural standards
  • Booking administration
  • Customer service
  • Accommodation reservation management
  • Social media management
  • Tourism trend analysis
  • Hotel accommodations
  • Travel budget allocation
  • Luxury travel arrangements
  • VISA application assistance

Affiliations

  • Learning new language, travelling is my passion, learning different culture
  • I enjoy reading , Learning new skills such computer languages and I love movies and music

Timeline

Travel agent - The Safari Experience
01.2023 - Current
Support worker - Blue Ribbon
06.2022 - 07.2024
SAP Collector - Park Cakes Bakeries
08.2018 - 09.2021
Bolton College - A-Levels, Art and Media
09.2016 - 07.2018

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Lucien Shindanu