Lucie Sands
Milton Keynes,Buckinghamshire
Summary
Reliable Buying Admin Assistant with retail industry experience. Offers excellent communication and good judgement to effectively meet team needs. Proactive planner and problem solver.
Overview
8
8
years of professional experience
Work history
Buying Admin - Seasonal/Gifting & Events
Sainsbury's
Milton Keynes
07.2023 - Current
- Built and managed supplier contact and maintained lasting relationships.
- Contacted suppliers to resolve price, quality and delivery issues.
- Ensured critical path dates were met and streamlined.
- Ordered FOB and Domestic samples.
- Managed samples for photography and PR purposes.
- Tracked market trends and changing conditions to maintain competitive advantage.
- Complied weekly comp shop reports and presented in Monday trade meetings.
- Tracking best sellers and slow sellers.
- Experience in range building and price architecture.
- Clearance and promotion loading.
- Successfully delivered on tasks within tight deadlines.
Retail Sales Supervisor
Schuh
Leicester, Leicestershire
03.2019 - 07.2023
- Adapted product range and merchandising based on market trends.
- Analysed weekly buyer department comparison reports, along with best sellers and slow sellers in order to re-merchandise windows and floor displays.
- Created a visually appealing store through highly effective merchandising techniques, driving sales by 105% over a 1 year period.
- Trained, mentored and supervised employees, building strong sales teams for each shift through strategic rostering.
- Resolved complaints to achieve full customer satisfaction.
- Drove customer retention by analysing feedback and KPI data.
- Responsible for recruiting through diligent interview processes to match prospective employees to the company's ethos'.
- Analysed analytics reports to evaluate campaign performance and customer engagement.
Social Media Marketing Assistant
Cross Productions
Leicester
09.2022 - 11.2022
- Monitored consumer trends and accurately interpreted meaning to predict future changes.
- Increased Instagram engagement by 80% through ongoing interaction with hashtags, tagged photos and competitors' customers.
- Drove continuous content improvement, cultivating cross-functional relationships with marketing teams to obtain relevant input.
- Maintained brand consistency by writing content in line with brand guidelines.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Sales advisor
OFFICE Shoes
Leicester, Leicestershire
01.2017 - 03.2019
- Quarterly communication with sportswear buyers, ensuring the store received the most appropriate product for various customer profiles.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Successfully applied various sales techniques to steadily expand customer bases.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Enhanced overall shop appearance by applying careful consideration to product and display locations.
Education
Master of Arts - Fashion Management & Marketing
De Montfort University
Leicester01.2023
BA Hons - Fashion Buying with Design
De Montfort University
Leicester11.2021
A-Level - Design/English
Wyggeston And Queen Elizabeth I College
Leicester06.2018
Skills
- Supplier relationship management
- Cost-reduction strategies
- Market research
- Competitor analysis
- Effective communication
- Proficiency in Microsoft Excel and Adobe software
Skills
- KPI tracking
- Sales monitoring
- Design development
- Competitive shopping
- Data Entry
- Social media marketing
- Leadership
Interests
- Researching and forecasting consumer trends on data analysis sites such as; Mintel, WGSN and have a monthly Drapers subscription
- Practising personal well-being and self development
- Dog training, walking and sitting
References
Fiona Newlands
Schuh
Store Manager
fiona.newlands@schuh.co.uk
0116 2989545
Shar Grothier
Sainsbury's/Argos
Buyer
Shar.grothier@sainsburys.co.uk
Timeline
Buying Admin - Seasonal/Gifting & Events
Sainsbury's
07.2023 - Current
Social Media Marketing Assistant
Cross Productions
09.2022 - 11.2022
Retail Sales Supervisor
Schuh
03.2019 - 07.2023
Sales advisor
OFFICE Shoes
01.2017 - 03.2019
Master of Arts - Fashion Management & Marketing
De Montfort University
BA Hons - Fashion Buying with Design
De Montfort University
A-Level - Design/English
Wyggeston And Queen Elizabeth I College
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