Lucie Jones

• Maintained high standards of cleanliness throughout the workspace.
• Ensured compliance with company policies and industry regulations at all times during operations.
• Coordinated with other departments for smooth operations.
• Worked closely with junior staff members, offering mentorship when needed.
• Demonstrated excellent time management skills whilst juggling multiple tasks simultaneously.
• Enhanced onboard safety with thorough knowledge of emergency procedures.
• Exercised discretion when dealing with confidential information for privacy protection.
• Followed strict hygiene protocols when handling food and drink service, ensuring health safety.
• Upheld company image by adhering to uniform standards and professional conduct.
• Exhibited calm demeanour during emergencies, providing reassurance to passengers.
• Maintained cleanliness and orderliness in cabins for a pleasant environment.

• Handled cash transactions quickly, ensuring accuracy at all times.
• Enhanced pub reputation by offering top-notch customer service at all times.
• Promoted local brews to boost sales and support local businesses.
• Assessed customer feedback regularly, leading to improved services over time.
• Adhered strictly to licensing laws, contributing to the safe operation of the pub business.
• Ensured a pleasant atmosphere by arranging live music events on the weekends.
• Increased customer satisfaction by maintaining a clean and welcoming pub environment.
• Dealt with customer queries, resulting in higher satisfaction ratings.
• Handled challenging situations calmly, ensuring customers left satisfied even under difficult circumstances.
• Maintained high hygiene standards with regular cleaning and sanitisation.
• Trained new staff members in bar duties, enhancing their skills and performance.
• Organised special theme nights for an engaging customer experience.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.

• Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Supported staff with administrative needs for photocopying, faxing and filing.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Wrote professional letters, emails and memoranda for business communication.
• Took dictation and transcribed words for staff to create records and correspondence.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.

(Medically Dis-Charged)

• Conducted routine checks on equipment, ensuring optimal functionality at all times.
• Carried out day-to-day duties accurately and efficiently.
• Supported team by demonstrating respect and willingness to help.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Handled sensitive information with utmost confidentiality, maintaining impeccable integrity at all times.

• Implemented hygienic practices to maintain a clean treatment space.
• Facilitated a relaxing environment with calming aromatherapy techniques.
• Provided exceptional customer service, ensuring repeat client bookings.
• Demonstrated proficient makeup application skills for special events.
• Executed meticulous eyebrow shaping, enhancing clients' natural features.
• Collaborated with team members to organise successful promotional events.
• Offered expert skincare advice, resulting in increased product sales.
• Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
• Answered clients' queries and requests by phone and email.
• Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
• Greeted clients into salon, offering refreshments and magazines.
• Upsold products with detailed knowledge and persuasive sales techniques.
• Achieved client satisfaction with exceptional customer service skills.