Lucie Coulter

I am an extremely motivated and driven individual with a strong background in customer service within dynamic, fast-paced environments. I have acquired strong communication skills, excellent problem-solving and active listening skills, and have the ability to work under pressure and adapt to new challenges. I am also able to work both independently and as part of a team. I have collaborated, communicated, and contributed effectively within team environments and enjoy building positive relationships with my colleagues. I have significant experience in resolving customer complaints, with a proven ability to de-escalate difficult situations and transform them into positive experiences. Through my time at university, I have demonstrated exceptional organisation and time management skills, proficiency in office 365 usage, and have also become extremely detail-oriented. I am committed to using my existing skills and knowledge to achieve career growth.

• Gym
• Pilates
• Reading
• Travelling