Luciana Boldor

• Establishing good relationships with the Contractors.
Responding to emails and other correspondence, facilitating positive
communication for enhanced business processes.
• Maintaining databases and filing systems to boost team efficiency.
• Liaising with the accountants.
• Preparing expense reports to monitor staff and business spending.
• Filing and retrieving corporate records, documents and reports.
• Managing employees' wages/PayRoll

• • Assisted the EU Property Director with administrative and managerial tasks.
  • Proficient in overseeing day-to-day operations of properties, including maintenance, repairs, and tenant interactions.
  • Prioritised competing tasks and coordinated high-volume workload to meet business needs.
  • Drove continuous improvement of processes and systems operation by critically analysing internal processes.
  • Developed H&S documents for National Australia Bank (NAB) Europe S.A. in Paris in English and French.
  • Developed SOP for NAB London Carbon and Environmental Inventory Management.
  • Responsible for London, Paris, and New York's branch's Environmental reporting which included documented records on pricing, energy consumption, and activity reports. This led to a 30% reduction in energy consumption in the London office.
  • Devised appropriate risk management plans to set clear objectives to improve staff welfare and regulation compliance.
  • Collaborated with admin teams, human resources, and finance departments on special projects.
  • Strong written and verbal communication abilities for effectively interacting with tenants, property owners, contractors, and other stakeholders, and establishing good relationships.
  • Planned and coordinated preventative maintenance and reactive repair work, maintaining cost efficiency.
  Procurement Management Assistant
  • Assisted the Procurement Manager with the onboarding process as well as acting as adelegate in his absence.
  • Assisted staff members with onboarding third-party suppliers.
  • Completed documents required by the Third Party Financial Crime Due Diligence team accordingly while liaising with the Vendor Relationship Manager to ensure details are accurate

• In my role as one of NAB's London branch front staff, I welcomed and politely dealt with visitors including customers, internal staff, candidates, senior stakeholders, group executives from Australia, and external stakeholders including regulators.
• Supervised maintenance and security by ensuring all visitors/personnel adhered to protocols in place.
• Worked with the Facilities Manager on a daily basis to ensure the premises and procedures were adequately maintained according to the lease.
• Monitored Security system.
• Controlled staff performance by documenting and reporting all actions, discrepancies, and individual needs.
• Assisted team in accomplishing tasks to boost morale and enhance productivity.
• Collaborated with bank and facility teams to discuss any issues.
• Handled several priorities for senior stakeholders at once, administered general PA duties, updated records, and compiled monthly reports.
• Organized internal/external meetings, including booking meeting rooms and IT operations.
• Oversaw travel arrangements for personnel and postroom duties.
• Directed and emphasized health and safety requirements
• Managed over 40 daily calls on the switchboard.
• Executed documents and spreadsheets for the technology department and project management team.
• All while remaining professional and calm in difficult situations and when under pressure.

• Entered numerical data into database in accurate and efficient manner
• Scanned documentation and reviewed scanned records and ensure no discrepancies were made in system
• Utilized advanced Excel spreadsheet functions to and compile monthly reports
• Organised forms, made photocopies, and filed all records
• Reviewed and updated client correspondence files and scheduled on database
• Liaised with overseas and domestic offices to arrange B2B shipments.