LUCAS VIEIRA
LONDON,United Kingdom
Summary
Highly skilled professional with a strong foundation in critical thinking, problem solving, and effective communication. Demonstrates the ability to work under pressure and excel as a good team player. Known for being a fast learner with a drive for results, consistently delivering high-quality outcomes.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Hospitality
BIA PEOPLE
London
11.2021 - 11.2023
- Exceeded customer service expectations by providing friendly and courteous service to all guests
- Ensured efficient service by memorizing all drink recipes and calculating accurate pour amounts
- Maintained a clean and organized bar, ensuring compliance with health and safety regulations
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
- Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed
Runner
CRAZY PIZZA KNIGHTSBRIDGE
London
05.2022 - 05.2022
- Maintained a high level of customer satisfaction by providing friendly and efficient service
- Properly stored food items and ingredients in accordance with food safety regulations
- Followed proper food safety protocols to ensure quality and safety of food served
- Memorized the menu to accurately answer customer inquiries
- Cleaned and sanitized dishes, utensils, and work areas to maintain a sanitary environment
Bartender
Benugo
London
10.2023 - 06.2024
- Emphasised experience in a fast-paced environment
- Showed off knowledge of classic and modern cocktails
- Demonstrate customer service and problem solving expertise
- Can accommodate to high customer volume
Retail sales associate
Sandbag UK
London
07.2024 - 01.2025
- Contributed to sales targets through active promotion of products.
- Maintained tidy sales floor to enhance shopping experience.
- Operated till systems correctly, ensuring accurate transactions.
- Conducted inventory checks to ensure stock accuracy.
- Advised customers on product selection based on their needs.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
Education
SPORTS DEVELOPMENT & COACHING -
F2 ACADEMY
08.2020 - 06.2022
GCSE - English language-5, English literature-4, Mathematics-4, Combined science-54, Business studies-5, Physical education-5, Religious Studies-6, Spanish-9, Portuguese-9
Kingsford Community School
09.2015 - 03.2020
Skills
- Critical thinking
- Problem solving
- Fast learner
- Good team player
- Ability to work under pressure
- Good communication
- Drive for results
Languages
English
Portuguese
Spanish; Castilian
Custom
- Sewing
- Photography
- Videography
- Direction
- Styling
- Fashion
Timeline
Retail sales associate
Sandbag UK
07.2024 - 01.2025
Bartender
Benugo
10.2023 - 06.2024
Runner
CRAZY PIZZA KNIGHTSBRIDGE
05.2022 - 05.2022
Hospitality
BIA PEOPLE
11.2021 - 11.2023
SPORTS DEVELOPMENT & COACHING -
F2 ACADEMY
08.2020 - 06.2022
GCSE - English language-5, English literature-4, Mathematics-4, Combined science-54, Business studies-5, Physical education-5, Religious Studies-6, Spanish-9, Portuguese-9
Kingsford Community School
09.2015 - 03.2020
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