Lucas Palusami
London,Newham
Summary
A highly motivated and results-focused Delivery Manager with solid experience in logistics and supply chain management across construction and retail. Skilled at planning and keeping deliveries running smoothly, leading teams, and meeting customer expectations. Strong at organizing, solving problems, and driving efficiency. Proven track record of streamlining operations, cutting costs, and improving service in fast-paced environments.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Delivery Manager
Selco Builders Warehouse Delivery Hub
London, Edmonton
2022.04 - 2026.05
- Used advanced tracking systems to monitor delivery vehicles in real time location, boosting transparency and customer satisfaction.
- Worked closely with suppliers to make sure materials arrived on time.
- Planned routes and driver schedules to keep deliveries moving smoothly.
- Made deliveries more reliable and efficient by simplifying internal processes and workflows.
- Reduced the risk of delays or damage in transit by putting preventative measures in place.
- Identified and resolved problems concerning transportation, logistics systems, other store branches and customer issues.
- Kept track of metrics, reports, process documentation, customer service logs, and training and safety records.
- Ensured vehicles were properly maintained, including PMI, MOT, and routine servicing.
- Assisted with picking and loading when needed to support warehouse operations.
- Assisted in handling employee disciplinary matters.
Supervisor of Goods In
Selco Builders Warehouse Delivery Hub
London, Edmonton
2021.03 - 2022.03
Picker and Loader
Selco Builders Warehouse
London, Barking
2017.04 - 2020.03
- Prepared pallets for transport, keeping the warehouse organized.
- Hit targets consistently while maintaining quality standards.
- Made sure orders were accurate by carefully picking and loading items.
- Checked picked items against invoices, ensuring all orders were correct before dispatch.
Warehouse forklift operator - Twilight shift
Selco Builders Warehouse
London, Barking
2016.02 - 2017.03
Shop floor worker
Selco Builders Warehouse
London, Barking
2015.03 - 2016.02
Education
GCSEs - Maths and English Grade A to C
Nanakuli High and Intermediate School
Honolulu Hawaii, USA 2002.08 - 2005.06
Skills
- Delivery management
- Team leadership and staff training
- Customer service excellence
- Health and Safety Compliance
- Route planning
- Customer complaints handling
- Time management and scheduling
References
References available upon request.
Timeline
Delivery Manager
Selco Builders Warehouse Delivery Hub
2022.04 - 2026.05
Supervisor of Goods In
Selco Builders Warehouse Delivery Hub
2021.03 - 2022.03
Picker and Loader
Selco Builders Warehouse
2017.04 - 2020.03
Warehouse forklift operator - Twilight shift
Selco Builders Warehouse
2016.02 - 2017.03
Shop floor worker
Selco Builders Warehouse
2015.03 - 2016.02
GCSEs - Maths and English Grade A to C
Nanakuli High and Intermediate School
2002.08 - 2005.06