Lucas Orme
Stafford,Stafford
Summary
Driven individual with strong leadership and communication skills, coupled with robust ability to train and mentor team members. Demonstrates excellent problem-solving capabilities and proactive approach to improving team performance. Ready to contribute significantly to team success and development in manufacturing assembler role. Offering strong organisational skills and attention to detail. Knowledgeable about basic manufacturing processes from two years at college and committed to continuous improvement. Ready to use and develop teamwork, problem-solving, and technical skills in manufacturing assembler role. Quick learner confident working in fast-paced production environments. Possesses solid skills in attention to detail, manual dexterity and observational skills. Adheres to strict procedures and takes action to manage safety risks.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Crew trainer
McDonald's
Stafford, Staffordshire
11.2022 - Current
- Streamlined operations via hands-on crew training exercises.
- Maintained health and safety regulations with regular training updates to the crew.
- Conducted regular knowledge assessments, ensuring continual improvement in task execution.
- Achieved high employee commitment through supportive mentoring practices.
- Created a positive working environment by promoting teamwork and cooperation.
- Created an inclusive workplace culture through diversity awareness education across all teams.
- Delivered comprehensive training for improved customer service skills.
- Provided one-to-one coaching, improving overall job competence among new hires.
- Greeted customers warmly and provided friendly service, leading crew by example.
- Developed employees' skills in new tasks or stations.
- Maintained current knowledge of company standards and up-to-date food safety regulations.
- Reinforced hygiene and food safety procedures.
- Trained 5+ employees in customer service, food safety and performance requirements.
- Received and processed cash and card payments accurately.
- Set positive examples for team members by demonstrating quality service.
- Provided one-on-one coaching to employees needing improvement in performance.
- Assigned tasks and responsibilities to crew members based on individual ability and experience
- Role modelled ideal behaviour and standards across multiple stations.
- Provided regular feedback and constructive criticism on employee performance.
- Mentored junior employees to improve accuracy and efficiency when taking orders.
- Identified training needs and recommended action to appropriate supervisor.
- Drove compliance to company standards by reinforcing rules and procedures.
Education
BTEC - Manufacturing in Engineering
Stafford College
Stafford 09.2022 - 05.2024
Skills
Skills from current job:
- Communication excellence
- Patience and endurance
- Crew leadership
- Quality assurance and control
Skills from two years at college:
- Electrical circuits understanding
- Precision measurement
- Health and Safety Compliance
- Hand-eye coordination
- Eye for accuracy
- Physical endurance
- Blueprint interpretation
Timeline
Crew trainer
McDonald's
11.2022 - Current
BTEC - Manufacturing in Engineering
Stafford College
09.2022 - 05.2024
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